Ambulance Care Assistant

4 months ago

Hampshire, United Kingdom ION AMBULANCE CARE LTD Full time

iON Ambulance Care are looking for enthusiastic and motivated individuals for their Patient Transport Service (PTS) crews, on a full, part time basis in the Hampshire area.

iON Ambulance Care is an equal opportunities employer. This position requires an acceptable standard of English and Numeracy, an ability to understand or assimilate medical terminology for both verbal communication and written reports.

Ambulance Care Assistants (ACA) will convey a range of people to and from outpatient clinics, renal dialysis, admissions and discharges following inpatient treatments. You often see the same patients on a regular basis and really get to know them. Some of your passengers will be anxious about their hospital visit and others may lead isolated lives. They will value your reassuring manner and the opportunity to chat during the journey.

ACAs are trained staff who form part of the iON team either working as part of a double crew or as a **single person crew** based at our stations across Hampshire. There is often a requirement to work day and night shifts.

Frequently you will be part of a two-person team using a specially designed ambulance with access for wheelchairs, stretchers and conveying several people on each journey. As well as driving our Patient Transport service (PTS) vehicles, you will also be lifting and helping to move some of your patients in and out of the vehicle using the equipment provided. You will ensure that they are safe and comfortable during the journey and that they arrive on time for their appointment ahead of time.

Other duties will include making sure that your vehicle is clean and tidy and keeping an accurate record of your journeys using a wireless device or via paper copy.

Parking available on site. Full training and uniform is provided. Private Medical Insurance is available after 12 months of service.

Interviews will be conducted online using Microsoft Teams. Those that are successful will then be invited to a selection day at our training centre in Thame or Slough.

Previous driving skills in ambulances, minibuses or larger type vehicles would be desirable. You must be over 19 years of age, have held a full manual UK driving license for 12 months with no more than 6 penalty points.

**Entry requirements**

These are some of the criteria you will need to be successful as an ACA with iON Ambulance:

- Valid UK full B category driving licence for more than 12 months with no more than 6 penalty points
- Customer/patient-facing experience
- Thorough knowledge of the Highway Code (tested at selection)
- Good numeracy, literacy and verbal communication skills (tested at selection)
- Honesty, reliability, trustworthiness and compassion
- Sympathetic, respectful and caring attitude towards patients and colleagues
- Flexibility and adaptability in accordance with the needs of the service
- Ability to work as part of a team.

**What is the package?**
- Salary: £11.00 per hour during probation rising to £12.00 per hour after successful completion.
- Hours: Full time: 4 -5 days per week, 4 on 4 off shift pattern also available, (part-time hours may be available on request). Shifts start at various times of the day ranging from 0600 - 1400 start times. You will be given a range of shifts and will be expected to work one weekend in two if you are a full time or part time applicant. 4 on 4 off weekends are built in to your roster.
- Location: Hampshire
- Annual leave: 20 days plus statutory public holidays, pro rata for 4 on 4 off and part-time staff
- Shift pattern: Various rosters depending on location, you may be required to cover nights, evenings, weekends and Bank Holidays

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £11.00 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Hampshire: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: SLOUGHV3

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