Member Services Representative

3 months ago

Keighley, United Kingdom Ecology Building Society Full time

**Member Services Representative**

**Joining our Success**

Are you extraordinary? Do you love dealing with people and nurturing strong relationships? Are you a competent administrator? Do you care about sustainability and our planet?

If this is you, and you are ready to make a difference, then Ecology Building Society could be the place for you. We have a clear vision for a fair society that respects the environment. We care about both people and planet and that includes our colleagues, who are respected for who they are. At Ecology you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

**Member Services Representative**

We are looking for a full time Member Services Representative to work from our Silsden, West Yorkshire office. You won’t be asked to work evenings and weekends, so this is the perfect role to fit around your life, family and friends.

We are looking for outstanding and confident communicators who will deal directly with our Members, helping them with the administration of their Savings and/or Mortgage Accounts.

It is not essential to have previous experience, but you do need to have the willingness to learn and to develop.

We are committed to promoting a diverse and inclusive community, where you can belong and succeed as your whole self. We value diversity, in terms of gender, race, age, faith, disability, sexual orientation but also personality and thinking style; the uniqueness you’ll bring to us we see as a real source of strength.

**About our benefits**

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

- **Salary. **We’re committed to paying our people fairly for the role they undertake and are an accredited Living Wage employer.
- **Holiday. **You’ll get 25 days plus Bank Holidays, after a qualifying period you’ll be able to purchase up to an additional 5 days leave.
- **Pension. **We know how important it is to save towards your future, that’s why we’ll contribute 8% into your pension and you’ll contribute a minimum of 1%.
- **Performance Related Pay. **After a qualifying period, you’ll be included in our discretionary performance related pay scheme.
- **Develop and grow. **The success of the Society is enabled by our successful people, and we’ll support your development and growth in your role and your career.
- **Wellbeing. **Positive health and wellbeing enables you to thrive as an individual. Employees have access to our Employee Assistance Programme, with a range of health benefits and support to suit your lifestyle.
- **Life Insurance. **We will provide life insurance of 4 x your basic salary.
- **Go Green. **Colleagues have the opportunity through salary exchange to participate in our cycle to work scheme and/or our Electric Vehicle scheme (after qualifying service)
- **Community days **We encourage our colleagues to take 3 days paid leave to support community and environmental initiatives aligned to our mission.
- **Free Parking/ EV Parking**:

- **Modern sustainable office **- with garden, fully equipped kitchen & showers

**To Apply**

**Job Types**: Full-time, Permanent

**Salary**: From £21,840.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Are you able to commute to this location?

Work Location: In person

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