Junior Credit Controller
6 months ago
**Job Title**:
Junior Credit Controller
**Function**:
Technical
**Reports to**:
Assistant Credit Manager/Credit Manager
**Division**:
Finance
**Job Location**:
Reading Support Centre
**JOB SUMMARY AND SCOPE**
Works with Credits control team to secure timely payments and query resolution of invoices from clients in UK & Europe
**KEY ACCOUNTABILITIES**
- Confidence & Persuasive telephone skill
- Ability to negotiate
- Ownership of ledger
- Accuracy of data
- Clear & Concise telephone manner, (Ability to speak at all levels)
- Account reconciliations
- Process refund requests and seek suitable approval levels
- Team player
- Adaptable to change
- Knowing when to escalate and see risk
**INTERNAL AND EXTERNAL STAKEHOLDERS, FREQUENCY AND NATURE OF INTERACTIONS**
**ACCOUNTABIITIES FOR PEOPLE, BUDGETS AND RESOURCES**
- Internal /External clients
- Line Manager
- Operations
- Solicitors where required
- This role has no direct reports, although expectation to work as team and keep all costs to a minimum
- Accountable for own learning & development
- Working with team to create right first-time approach across the department
**FUNCTIONAL AND TECHNICAL KNOWLEDGE**
**BUSINESS EXPERTISE**
- Understanding of client needs and payment terms
- Clear and concise written communication
- Basic Excel skills
- Basic knowledge of legal process on debt recovery
- Cashflow and the importance for business
- Basic Tax understanding Agency/Principle
- Collection targets
- Ability to retain account knowledge
- Positive and flexible approach to daily WSH life
- Uphold WSH standards
- GDPR awareness
- Knowledge & Understanding of business timetable
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£25,000.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- On-site parking
- Shuttle service provided
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Reading: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Retail sales: 1 year (preferred)
- Administrative: 1 year (preferred)
Work Location: Hybrid remote in Reading
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