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Receptionist

5 months ago

Reading, United Kingdom ISS Facility Services Full time

Are you experienced working at the front of house or a helpdesk and able to provide an organised and efficient service? Do you enjoy helping people and being a friendly face as a point of contact for both guests and colleagues? As a Receptionist with ISS UK, you will be supporting all those on the healthcare site, greeting people and carrying out secretarial tasks. Each day you will provide a positive impact for the patients, visitors and staff members alike, making sure everyone has the best experience while there.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

**The Role**
- Meet and greet patients, staff, and visitors offering help and information to those that need it
- Promptly answering incoming calls and face-to-face queries politely
- Assisting callers and visitors where to go / what to do, directing them accordingly
- Keeping accurate records
- Operate the main switchboard, divert and restore the telephone services
- Ensure that all reception areas are kept tidy and presentable.

**About You**
- Have good level of communications skills
- Ability to build a rapport and effectively guide customers, visitors, and colleagues
- Computer literate
- Excellent time management and organisational skills
- Can react quickly and decisively to problems

**The Company**

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

**Job Types**: Part-time, Permanent
Part-time hours: 2 per week

**Salary**: £11.45-£16.49 per hour

**Benefits**:

- Company pension

Work Location: In person

Reference ID: 116207