Legal Receptionist

6 months ago

London, United Kingdom Williams Lea Full time

Receptionist

Job title: Receptionist

Location: London, EC1M

Contract: Permanent, Full time

Shifts: Monday to Friday 8.30am - 5.30pm

Work Model: On-site

Williams Lea seeks a Legal Receptionist to join our team

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.

Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide.

Purpose of the role

The Receptionist is the first point of contact for visitors calling or visiting our client’s office. Duties include welcoming clients and visitors to the office, handling switchboard calls, organising and preparing hospitality and offering administrative support to the firm. Every task which is undertaken must be delivered with an exceptional customer service approach.

A successful Receptionist should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They’ll be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position. This role requires working in shifts, so flexibility is a plus.

Key Responsibilities- Meeting, greeting, and interacting with visitors, tenants and contractors-
- messages- Updating log-books and schedules- Processing deliveries- Ordering, organising and assisting with building events- Populating data collection workbooks- Ensuring that security to the building is maintained in line with guidance and standard- operating procedures- Carrying out the reception training for any cover team members and identifying ongoing- training needs for the cover team, liaising with the Team Leader as needed- Raising any concerns about process, practice or incidents as appropriate- Internal- Actioning any reasonable task instructed by your line manager or property manager

Key Skills- A committed attitude and dedication to creating a memorable guest experience- Fluent written and spoken English-
- An energetic approach that shines through in your work- A team focused attitude- A natural passion and desire to make every visitor smile- Excellent personal presentation- Adopts the company values - Teamwork, Integrity, Passion and Success- Has the ability to empathise and understand the customer’s needs- Has exceptional communication skills- Appreciates and values each other’s differences- Always considers the best interests of the company, colleagues and customer- Has a diligent work ethic

REWARDS & BENEFITS

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday plus bank holidays- Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.- Life Assurance- Private Medical Insurance- Dental Insurance- Health Assessments- Cycle-to-work scheme- Gym memberships- Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects

EQUALITY & DIVERSITY

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