Repair Surveyor

4 months ago

London, United Kingdom Rotate Full time

**Repair Surveyor**

**Home based role covering London, Surrey, Sussex, Kent**

We currently have an opportunity for a **Repair Surveyor** to join our Subsidence Team. You would be based at home but working closely with other team members and service providers. You will take responsibility for managing a portfolio of domestic/ commercial subsidence claims that are within their repair phase, from preparation of repair schedules through to conclusion of the repairs, ensuring the delivery of both quality service and workmanship from contractors.

**You Will Have**
- **Ideally have surveying/ engineering degree or HND and looking to obtain chartered status e.g. MCIOB, MRICS, MICE and ideally an insurance qualification, though not essential**:

- A detailed knowledge of structural defects affecting buildings and their suitable repairs
- An ability and confidence to recognise and diagnose the causes of damage between subsidence damage and non-subsidence damage of buildings and structures
- An understanding and knowledge of repair techniques to damaged buildings and their causes, particularly in respect of subsidence damage
- Experience of insurance claims handling would be advantageous but is not essential as training will be given
- Experience in handling and the resolution of complaints would be advantageous
- The ability to be decisive in resolving matters, an appreciation of the importance of delivering outstanding customer service, and excellent communication and empathy skills
- A good working knowledge of IT and most Microsoft packages
- Knowledge of CDM and Party wall legislation
- The ability to work in a home-based role but closely with a remote team of support staff and other colleagues, as well as manage and plan your own workload whilst delivering professional advice to both claimants and insurers
- Experience of working to tight timescales and meeting client specific SLA’s
- The requirement to travel and visit claimants is essential
- A full UK Driving Licence.

**What** **will** **you** **get** **for** **this** **role?**
- Competitive salary depending on skills, experience and qualifications
- Company car
- Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
- Healthcare scheme
- A Self Invested Personal Pension Scheme
- Holiday allowance of 25 days plus bank holidays
- Discounts on various products and services
- Employee assistance programme for employee wellbeing
- Life assurance
- Group Income Protection
- Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps

**Salary**: £30,652.84-£67,167.67 per year

**Benefits**:

- Flexitime
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Loyalty bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: Hybrid remote in London

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