Helen Rollason Cancer Support Centre

2 months ago


Hatfield Peverel, United Kingdom Helen Rollason Cancer Charity Full time

**JOB DESCRIPTION**

**Title**: Helen Rollason Cancer Support Centre Receptionist/Administrator
- **(**_**Please note this role is part of a job-share and requires you to work 7 hours on a Monday only.)**_

**Purpose of role**:To support the smooth running of our Cancer Support Centre; to provide a welcoming and supportive environment and ensure we are delivering our services for all HRCC clients.

**Key responsibilities**:
**Systems and procedures**
- To ensure that the Centre is run in accordance with the Helen Rollason Cancer Support Centres Policy & Procedures Manual.
- To work closely with the other administrator - creating clear communication practices for handover notes.
- Confident in using IT (appointment system, MS package).

**Administration**
- Making and rearranging client appointments.
- Maintaining an efficient and organised filing system.
- Reporting any requirements of centre supplies and maintaining sufficient levels of stock, to Centres Co-ordinator.
- Overseeing the laundry and cleaning of the Centre as required.

**Clients**
- Meeting and greeting clients to the Centre.
- Completing initial client assessments - including contacting new clients and agreeing appropriate services for their needs.
- To ensure any complaints are reported to the Centres Co-ordinator.

**Staff, volunteers and students**
- To ensure therapists are aware of appointments and any cancellations.
- Delegate duties to Centre volunteers.

**Networking/fundraising**

**Personal skills**
- Demonstrate an ability to engender a warm and welcoming atmosphere in the Centre at all times.
- Positive and enthusiastic approach to teamwork.
- Good listener and sensitive to the individual needs of clients.

**Experience/Qualifications**
- Educated to GCSE/O Level standard or equivalent.

**Job Types**: Part-time, Permanent
Part-time hours: 7 per week

**Salary**: £12.00 per hour

**Benefits**:

- On-site parking

Schedule:

- No weekends

Work Location: In person

Application deadline: 14/04/2023


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