Current jobs related to Complaints Handler - Liverpool - Aspion

  • Complaints Handler

    3 months ago

    Liverpool, United Kingdom Incubate Consulting Full time

    **Complaints Handler - Financial Services, Liverpool.** As a Complaints Handler in the financial services sector, your primary responsibility is to investigate, analyse, and resolve customer complaints in adherence to industry regulations and organizational policies. You will play a crucial role in maintaining customer satisfaction and ensuring compliance...

  • Complaints Handler

    3 months ago

    Liverpool, United Kingdom Incubate Consulting Full time

    **Complaints Handler - Financial Services, Liverpool.** As a Complaints Handler in the financial services sector, your primary responsibility is to investigate, analyse, and resolve important customer complaints in adherence to industry regulations and company policies. You will play a crucial role in maintaining customer satisfaction and ensuring...

  • Complaints Handler

    3 months ago

    Liverpool, United Kingdom Incubate Consulting Full time

    **Complaints Handler - Financial Services, Liverpool.** As a Complaints Handler in the financial services sector, your primary responsibility is to investigate, analyse, and resolve customer complaints in adherence to industry regulations and organizational policies. You will play a crucial role in maintaining customer satisfaction and ensuring compliance...

  • Motor Complaint Handler

    1 month ago

    Liverpool, United Kingdom Candidate Source Full time

    We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a UK bank. You will be loading the complaint onto the system, collecting and reviewing evidence to understand the situation in detail and concluding the outcome in a final letter.  Motor Complaint Handlers will be required to work 37.5 hours a week...

  • Motor Complaint Handler

    3 weeks ago

    Liverpool, United Kingdom Candidate Source Ltd Remote Work Freelance Full time

    We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a UK bank. You will be loading the complaint onto the system, collecting and reviewing evidence to understand the situation in detail and concluding the outcome in a final letter. Motor Complaint Handlers will be required to work 37.5 hours a week...

  • Complaints Handler

    4 months ago

    Liverpool, United Kingdom The Granite Group Full time

    We are looking for a Complaints Handler who is passionate about delivering an outstanding customer service. If you are self-motivated, detail orientated, have great communication skills and a desire to achieve then this may be the role for you. **Role**: Complaints Handler **Location**: Liverpool, Hybrid **Working Hours**: Monday to Friday, 37.5 hours...

  • Complaints Handler

    3 months ago

    Liverpool, United Kingdom Incubate Consulting Full time

    **Complaints Handler, Liverpool** Our client is a dynamic and highly customer-centric financial services organization that is committed to delivering exceptional products and services to their clients. They understand that, occasionally, issues may arise, and as such are dedicated to resolving complaints in a timely and professional manner. As part of their...

  • Complaints Handler

    3 months ago

    Liverpool, United Kingdom Diligenta Full time

    **Complaints Handler - Liverpool** Starting at £25,000 per year** **Monday to Friday, 9am-5pm, 37.5 hours per week** **Liverpool, L3 9BD** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as the ‘best...

  • Complaints Handler

    3 months ago

    Liverpool, United Kingdom Diligenta Full time

    **Salary**: From £25000-£25000 **Complaints Handler - Liverpool**: **Starting at £25,000 per year** **Monday to Friday, 9am-5pm, 37.5 hours per week** **Liverpool, L3 9BD** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples' lives every day, be it helping pay...

  • Complaints Handler

    4 months ago

    Liverpool, United Kingdom Diligenta Full time

    **Complaints Handler - Liverpool** Starting at £25,000 per year** **Monday to Friday, 9am-5pm, 37.5 hours per week** **Liverpool, L3 9BD** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping pay for a loved ones funeral or...

  • Acorn Complaints

    3 months ago

    Liverpool, United Kingdom The Granite Group Full time

    We are looking for a Complaints Handler who is passionate about delivering an outstanding customer service. If you are self-motivated, detail orientated, have great communication skills and a desire to achieve then this may be the role for you. **Role**: Complaints Handler **Department**: Acorn Complaints Team **Location**: Liverpool, Hybrid **Working...

  • Claims Complaints Handler

    2 months ago

    Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full time

    A fantastic opportunity for a motivated, customer-centric individual to join an exciting and growing Claims department has become available. Reporting to the Complaints Team Leader, you will be responsible for managing and resolving a portfolio of customer complaints whilst effectively liaising with the financial Ombudsman Service. The complaints will be in...

  • Senior Complaints Handler

    1 month ago

    Liverpool, United Kingdom The Very Group Full time

    Within the best Large Customer Service Team in Europe will be a brand-new team of subject matter experts within the Credit Lending Complaints space, working closely with senior stakeholders to craft the future of affordability complaints.  Our award-winning Customer Care Team are at the forefront of our relationship with our customers. We are not only be...

  • Complaints Handler

    3 months ago

    Liverpool, United Kingdom Incubate Consulting Full time

    **Complaints Coordinator, Liverpool (hybrid home office working pattern)** Our client is a dynamic and highly customer-centric financial services organization that is committed to delivering exceptional products and services to our clients. They understand that, occasionally, issues may arise, and as such are dedicated to resolving complaints in a timely...

  • Complaints Resolution Specialist

    1 week ago

    Liverpool, Liverpool, United Kingdom The Very Group Full time

    {"h1": "Complaints Handler Role at The Very Group", "p": "At The Very Group, we're passionate about delivering exceptional customer experiences. As a Complaints Handler, you'll play a vital role in resolving customer disputes in a fair and timely manner.", "ul": [{"li": "Investigate customer complaints and disputes using our systems and processes"}, {"li":...

  • Complaints Resolution Specialist

    1 week ago

    Liverpool, Liverpool, United Kingdom The Very Group Full time

    {"h1": "Complaints Handler Role at The Very Group", "p": "At The Very Group, we're passionate about delivering exceptional customer experiences. As a Complaints Handler, you'll play a vital role in resolving customer disputes in a fair and timely manner.", "ul": [{"li": "Investigate customer complaints and disputes using our systems and processes"}, {"li":...

  • Complaint Handler

    3 months ago

    Liverpool, United Kingdom Equiniti Full time

    Management Level G Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our...

  • Direct Line Motability Customer Complaints Handler

    12 hours ago

    Liverpool, United Kingdom Direct Line Group Full time

    Direct Line Motability Customer Complaints HandlerLiverpool - Hybrid (2 days a week in the office)Full Time, Permanent Position Let's be brilliant for our customersJoin us as a Customer Complaints Handler, where you'll be the driving force in transforming customer experiences, resolving complex issues, and shaping a service culture that sets new standards in...

  • Complaints Handler

    3 months ago

    Liverpool, United Kingdom Equiniti Full time

    Management Level G Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our...

  • Customer Complaints Handler

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Sellick Partnership Full time

    Job Summary:Sellick Partnership is seeking a skilled Complaints Coordinator to join our team. As a Complaints Coordinator, you will be responsible for receiving and managing customer complaints, focusing on complaints handling, investigation, and resolution.Key Responsibilities:Investigate complaints on behalf of customers, ensuring timely updates on case...

Complaints Handler

4 months ago

Liverpool, United Kingdom Aspion Full time

**Complaints Handler**

**£25,000 DOE**

**Financial Services**

**Liverpool**

My client is a leading financial services business based in the heart of Liverpool. For over 25 years they have been a leading light in their sector working with over 1000 commercial clients providing access to finance for their customer base. Due to expansion,we are looking for a proven and experienced Complaints Handler.

**Job Duties**
- Responsible for the logging and investigation of all new complaints ensuring compliance with policy and regulatory requirements.
- Support the complaints process to ensure compliance with policy and regulatory requirements.
- Work closely with Complaints and Quality Assurance Officerand Team Manager to ensure a seamless complaints process is delivered.
- Liaise with dealer/ broker partners,customers,field staff, third party finance partners and IAF Reading team (supporting MIVF own book complaints) in order to investigate complaint points raised.

**Person Specification**:

- Previous experience working in a complaints handling role is essential
- Excellent customer service skills
- Self motivation and the ability to work autonomously
- Strong investigation skills
- You must live in commutable distance of central Liverpool

**What this role can offer you**
- Salary - this role has a basic salary of £23,000 - £25,000
- Immediate start date
- Hybrid Working - currently my client has a hybrid working model with 2 days WFH and 3 days based at their office in central Liverpool
- Competitive holiday allowance
- Contributory pension scheme
- Company bonus
- You will be provided with all equipment to work from home

M:
E: