Helpdesk, Receptionist

**Job:Helpdesk Administrator**

**Location:Wantage, Oxfordshire**

**Salary: Negotiable DOE**

**Job type: Permanent, Full Time**

**Hours of work**: Monday to Friday - 37.5 hours per week, however, flexibility is required. In addition, you will be required to cover Reception at local Client sites, shifts and hours ranging from 0700 -1900, Monday to Friday on an adhoc basis.

Summary:
Our client based in Wantage are currently recruiting for a Helpdesk/ Reception Administrator to join their expanding team on a full time, permanent basis. This is an exciting opportunity to join a supportive team in which you can learn and develop. Thisis a full-time office-based role providing first class admin support to the business and partners.

Ability to prioritise work effectively to meet business requirements with demonstrable planning and organisational skills

Attention to detail and high level of accuracy

Ability to communicate within and across functions at all levels and with confidence

Ability to adapt to changing requirements

A determined individual with high standards

A desire to develop as an individual, willing to embrace new challenges

A self-starter and able to work autonomously

Good knowledge of Microsoft Office

**Duties include**:

- Planning and allocation of tasks to technical team, contractors, directly employed engineers any other third party as required
- Monitoring of all active jobs ensuring planning and escalations are in place as required and the system is updated accordingly
- Collate and prepare operational and performance data as required for Client reports
- Communicate with H&S, Compliance and Property Managers to ensure all RAM's and Permits are in place as required
- Raise ad hoc POs for parts /labour on behalf of engineers
- Administrate activities on Elogbooks as required
- Prepare and support invoicing accordingly
- Front of House cover as required for sickness/leave absence
- Administrative support to departments throughout the Business

**Closing date is 27 th February 2023**

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.