Room Attendant

6 months ago

London, United Kingdom Step Ahead Full time

**Room Attendant wanted at a new, sustainable hotel in Westminster**

**About Us**:We are delighted to introduce a brand-new and luxurious hotel in the heart of Westminster. We are seeking experienced and dedicated Room Attendants to uphold our commitment to an immaculate guest experience.

**Key Responsibilities**:

- **Room Preparation**: Ensure that guest rooms are impeccably prepared, with a focus on cleanliness, attention to detail, and adherence to our high standards.
- **Linen and Towel Service**: Change bed linens, towels, and other guestroom amenities to maintain a fresh and welcoming atmosphere.
- **Maintenance and Reporting**: Identify and report any maintenance issues or damage in the rooms for prompt resolution.
- **Guest Satisfaction**: Exceed guest expectations by providing personalized service, promptly fulfilling requests, and maintaining a warm and welcoming atmosphere.
- **Inventory Control**: Manage cleaning supplies and amenities, ensuring they are adequately stocked and readily available.

**Qualifications**:

- Proven experience as a Room Attendant or in a similar housekeeping role within the hospitality industry.
- Exceptional attention to detail and a commitment to cleanliness and guest satisfaction.
- Strong organizational skills and the ability to work efficiently and effectively.
- A genuine passion for delivering exceptional service and maintaining the highest standards of room cleanliness.
- Excellent communication and teamwork skills.

**Benefits**:

- Competitive compensation and the opportunity to be part of an exciting new venture in the heart of London.
- Training and development programs to enhance your housekeeping skills and advance your career in the hospitality industry.
- Access to staff dining and uniform provisions.
- Discounts on hotel stays and dining experiences.
- Comprehensive health and wellness benefits, including healthcare coverage and pension options.
- A vibrant and dynamic work environment that values teamwork and individual contributions.
- Opportunities for growth within our rapidly expanding hotel brand.

**Pay**:£12.74 basic + £1.25 tronc (£13.99)

**Hrs**:Full-time

**Start Date**: ASAP

**The Westminster Works Pledge**

**This employer has signed the Westminster Works Pledge, committing to the following**:
**REWARD**

We will provide good levels of pay, recognising the importance of each individual to the team, never paying below the London Living Wage

We will provide a range of additional benefits, beyond pay, to reward in ways that are important for each individual

We will be flexible in our working patterns and practices, striving to agree shifts that work for you and for us, giving us both more certainty

**RESPECT**

We will champion diversity and promote inclusion in our teams, and everything we do

We will adapt our practice to respect and respond to diverse needs and ensure that everyone feels included

We will always listen, respect and respond to issues and ideas raised by all our team members at any level

**PROGRESSION**

We will help you chose how to progress, identify opportunities, and get you on the right path

We will support your progression through training, learning new skills, and promotion

We will celebrate your successes with rewards and recognition for great team performance and personal achievement

**Step Ahead is acting as an Employment Agency Step Ahead is committed to preventing discrimination in its recruitment practices by stimulating genuine equality of opportunity. This means that everyone is treated solely on the basis of competence and merit, regardless of age, gender,

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