Helpdesk Administrator

**Job Title**: Help Desk Administrator

**Company Overview**: Join our dedicated team where your expertise in smoke ventilation and administrative skills will be highly valued. We are seeking a full-time Help Desk Administrator to manage our daily operations, ensuring efficient scheduling and communication.

**Key Responsibilities**:

- **Phone Support**: Answer and manage incoming calls with professionalism and efficiency.
- **Scheduling**: Coordinate and schedule preventative maintenance (PPM) and reactive work.
- **Job Sheet Review**: Review and process job sheets for accuracy and completeness.
- **Documentation**: Utilize Microsoft Word and Excel for documentation and reporting tasks.

**Requirements**:

- **Industry Knowledge**: Experience or knowledge in smoke ventilation systems is essential.
- **Technical Skills**: Proficiency in Microsoft Word and Excel.
- **Organizational Skills**: Strong ability to prioritize tasks and manage time effectively.
- **Communication**: Excellent verbal and written communication skills.
- **Detail-Oriented**: High level of attention to detail and accuracy in all tasks.

**Why Join Us**:

- **Professional Environment**: Work in a professional and supportive environment.
- **Growth Opportunities**: Opportunities for career development and advancement.
- **Team Spirit**: Be part of a collaborative team that values each member's contributions.

**Join us and contribute to a team that values professionalism, efficiency, and expertise**

Pay: Up to £27,500.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 2 years (required)
- Smoke Ventilation: 1 year (preferred)

Work Location: In person