Administrator - 22-24k - Belfast

3 weeks ago


Belfast, United Kingdom VANRATH Full time

VANRATH are assisting in the recruitment of an **Administrator **for a leading **Capital Equipment **company that is looking to evolve in the Northern Irish market, after having successfully thrived in the Southern Irish market.

**Monday - Friday 8.30am - 5pm** (**1 hour lunch**) - **Permanent** position.

**Salary**

**£22,000 - £24,000 (based on experience)**

**Responsibilities**:
General
- Put customers and people at the heart of all activity ensuring the customers are treated as people and people as customers at all times.
- Represent the company by own appearance and behaviours in line with the delivery of world class standards.

Core
- Updating the CRM and other systems as required.
- Collecting meter readings by telephone.
- Answering the telephone for the branch.
- Picking and preparing toner orders for delivery.
- Dealing with customer queries and requirements.
- Responding to customers in a timely and effective manner at all times.
- Dealing with sales enquiries, handling orders for customers and inputting toner orders.
- Co-ordinating deliveries.
- Logging service calls.
- Dealing with account queries.
- Maintaining stock levels, maintaining the database and updating information/records in a timely manner.
- Monitoring Printfleet and Tesseract.
- Updating colleagues in a timely way with relevant information.
- Ensuring the Reception area is presentable at all times and provide a warm welcome to visitors on their arrival.
- Providing administration support.
- Providing assistance management and backup and support to colleagues as required.
- Providing a standard of service that promotes the Company successfully and gains approval from customers to maintain the company's position as a sole/preferred supplier.
- Ensure that all business transactions written are in line with Company policies and standards
- Observe H&S, HR & Company procedures at all times and ensure that the company assets I am responsible for are kept to the required standard
- Carry out other projects/duties
- Relationships & Communication
- Attend & participate in meetings as requested
- Utilise the support available from others.

Self-Development
- Appraise own performance and contribute towards own development of the knowledge & skills required to achieve results
- Attend training and contribute towards own improvement as requested

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- Life insurance

Schedule:

- Monday to Friday

Work Location: In person



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