Admin Hub Care Coordinator

6 days ago

Liverpool, United Kingdom NHS Midlands and Lancashire Commissioning Support Unit Full time

An exciting opportunity has arisen to be part of the changing shape of Primary Care within South Sefton. Due to current pressures on the day to day of general practices, the PCN provide support to General Practice across South Sefton and support its members through the Admin Hub.

Ultimately the roles within the Admin Hub free up time for practices to provide a more interpersonal service to its patients. Simultaneously this lays the groundwork for practices to work closely together, eventually standardising workflow and allowing specific tasks to be completed remotely. Primarily, however the role is there to ensure patients receive the most accurate and up to date care they need.

The roles are full time (37.5 hours p/w), or part time working remotely from the PCN offices in Bootle with occasional home working. There may also be a requirement to work within general practices across South Sefton.

As stated, the successful applicants will focus on alleviating the general admin workload on the staff across South Sefton General Practices. This will require a flexible approach to work, with the ability to prioritise and manage a variety of tasks.

**General administrative duties include**:
- Utilising systems such as EMIS
- Summarising patient records
- Scanning patient identifiable data onto their individual healthcare record
- Coding GP requests for patient healthcare journey - ensuring the correct SNOMED codes have been assigned to patient documents.
- Assisting practices with a backlog of coding tasks, scanning and summarising.
- Recall tasks: running searches to find patients that are due to revisit their practice for a blood test, bowel screening etc.
- Providing remote digital support for patients and practices, ensuring patient data is up to date and correct.
- Providing EMIS logins for PCN staff

An exciting opportunity has arisen to be part of a growing admin team who have extensive experience working within General Practice and are part of the changing shape of Primary Care within South Sefton. You will be joining a highly motivated and professional team of 7 Admin Care Co-ordinators, who, due to current pressures on the day to day of general practices, support its members with administration support and provide reliable and knowledgeable cover for General Practice across South Sefton.

These roles free up time for practices to provide a more interpersonal service to its patients. Simultaneously this lays the groundwork for practices to work closely together, eventually standardising workflow and allowing specific tasks to be completed remotely. Primarily, however the role is there to ensure patients receive the most accurate and up to date care they need.

The roles is full time (37.5 hours p/w) however part time will be considered (hours to be confirmed), working from the PCN offices in Biz Hub, Bootle and occasionally within general practices across South Sefton. Agile working is also considered.

Key Responsibilities

The successful applicants will focus on alleviating the general admin workload across South Sefton General Practices. This will require a flexible approach to work, with the ability to juggle numerous tasks at any one time.

**General administrative duties**:
- Utilising systems such as EMIS
- Summarising patient records
- Scanning patient identifiable data onto their individual healthcare record
- Coding GP requests for patient healthcare journey - ensuring the correct SNOMED codes have been assigned to patient documents.
- Assisting practices with a backlog of coding tasks, scanning, and summarising,
- Recall tasks: running searches to find patients that are due to revisit their practice for a blood test, bowel screening etc.
- Providing remote digital support for patients and practices, ensuring patient data is up to date and correct.

As an employer we seek to open opportunities for our staff to gain new skills, gain knowledge and develop careers in heath and care.

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