Merch Store Administrator

3 weeks ago


St Austell, United Kingdom Fluid Branding Ltd Full time

**Merch Store Administrator - Job & Person Specification**

**Reports To**
Merch Store Coordinator

**Job Purpose**

As the demand for our Merch Store platform continues to increase with our global clients, we are looking to grow the Delivery team with a new Administrator. This team is responsible for delivering our industry leading Merch Store platform which provides an online distribution channel for our global clients.

Working closely with key client stakeholders and teams across Fluid this role will support the administration and coordination duties when launching new Merch Stores and maintaining existing stores to a retail like standard.

As one of the key points of contact for Merch Stores you will have excellent communication and people skills as well as the ability to prioritise and work on your own initiative whilst delivering detail orientated projects.

Our new Administrator will have the opportunity to interact with our global clients, our talented developers, customer service team and support our sales consultants delivering business critical projects.

**Knowledge and Specific Job Skills Summary**
- Have an elevated level of diligence and strong administration skills
- Excellent verbal and written communication qualities
- Strong organisational and timekeeping skills
- Adaptable to dynamic projects.
- Drive to improve self-development through on the job learning resources.

**Key Accountabilities and Responsibilities**
- Maintaining the data of the product catalogue within the CMS, including both on-boarding and maintenance of existing.
- Support Sales and Customer Service teams to complete general day to day administrational tasks on existing merchandise stores and co-ordinating information gathering.
- Achieve a basic understanding of platforms Content Management System (CMS)
- Coordinate and support the Senior Administrator and internal teams to deliver their objectives.
- Creation of selected Basic New Stores through Store Wizard and CMS.
- Support the day-to-day monitoring of MSDT service desk and take an initiative-taking approach to resolving service requests.
- Support Ad-Hoc projects within MSDT team.

**Benefits**
- Our bonus and rewards scheme gives you the chance to earn more and get prizes
- Cycle to Work Scheme and Electric Vehicle lease scheme for employees
- Our 3 Pillars focus groups give you a say in how the business is run
- We're a certified B Corporation and a member of the UN Global Compact.
- We're Investors in People accredited and offer an employee assistance programme
- Our Training platform gives you a real opportunity to learn new skills and progress in your career
- We organise a bunch of social activities throughout the year including Christmas parties, an annual Bowling Tournament and get together for an Annual Conference
- Industry recognised Education programme
- CPD through paid L&D Courses

**Roles Base**
- Full Time

**Experience**
- Educated to A-level standard as a minimum
- Administrator/Coordinator duties in a projects-based role would be preferable but not essential
- You will be very comfortable with Microsoft Office Suite / Google Workplace
- Suite programs with a focus on Excel/Sheets and PowerPoint/Slides.
- Experience of the IT services channel would be ideal but not essential
- Drive to improve self-development through on the job learning.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme



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