Revenue Assistant

2 weeks ago


Mold, United Kingdom FLINTSHIRE COUNTY COUNCIL Full time

The Revenues Service has an exciting opportunity for customer focused and ambitious people. This is the chance to join a friendly and forward
- thinking service, working under a hybrid policy of office and home working.

We are looking to recruit a Revenues Assistant to support our busy Revenues Team.

Duties include supporting the service by undertaking a varied and interesting range of office activities including referencing and indexing incoming mail, direct debit processing, creating, and maintaining spreadsheets and providing statistical information in a variety of formats. Regular contact with customers over the telephone dealing with routine enquires, providing advice and signposting and helping customers claim discounts and reductions in their council tax and business rates bills.

You will be educated to ‘GCSE’ level or equivalent, be IT literate and must possess excellent communication skills.

Ideally, we are looking for an enthusiastic individual with some experience of dealing with the public in a customer environment and have the natural ability to provide a good service.

**Job Types**: Full-time, Permanent, Fixed term contract

**Salary**: £21,575.00-£22,786.00 per year

**Benefits**:

- Additional leave
- Cycle to work scheme
- Flexitime
- On-site parking
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Work Location: In person

Application deadline: 30/06/2023
Reference ID: 0003349