Residential Property Manager

4 days ago

Taunton, United Kingdom Savills Full time

**Key Responsibilities of the Role**

Reporting to the contract manager the role will include:

- Primarily assisting in the management of a multi-location residential portfolio
- Liaising with and acting as the main point of contact for tenants, occupiers and contractors on maintenance issues and organising timely repairs via purchase orders
- Undertaking and overseeing the management of minor works between and during tenancies and liaising with either Savills project teams or a client’s own project team for larger scale works
- Working with the compliance co-ordinator to keep all statutory Health and Safety inspections are up to date both within the tenants demise and within blocks under management
- To assist with the co-ordination and undertake an annual property inspection programme both let and vacant properties and completion of associated inspection reports
- Responsibility for ensuring the timely payment of rents and collection of arrears in conjunction with the credit control team and delivering KPIs
- Undertaking rent reviews and following the full process of statutory procedures for Fair Rent reviews and serving of notices
- Periodically serving notices and attending court proceedings if required
- General property administration including agreement renewals where required
- Assisting with the processing of insurance claims where required
- Assisting with the preparation of client reports and attending client meetings as required
- Assisting with preparing and managing budgets and reports and commenting on actual expenditure where required
- Liaising with the client accounts team
- Liaising with other Savills departments
- To undertake the full process of taking properties back in hand, refurbishing, marketing to let, selecting prospective tenants, tenant referencing, property agreements and concluding new lettings
- Dealing with other ad hoc licences for example gardens, garages and buildings
- Identifying new business opportunities to expand the portfolios of those under management
- To adhere to all company processes with regards to people management and to role model professional behaviours at all times

**Skills, Knowledge and Experience**

**Experience**
- Experience in residential property management and lettings

**Technical experience:

- **
- Full UK driving licence and own car
- Customer / client facing experience
- Excellent computer skills, particularly in Excel, databases and ability to pick up new software quickly
- High efficiency, organisational and time management skills
- Excellent attention to detail and accuracy

**Skills and Knowledge**
- Articulate with strong written and verbal communication skills
- Ability to work effectively with individuals at all levels
- Flexible ‘can do’ attitude and willingness to learn
- Self-motivated and able to use own initiative
- Ability to work under pressure and to deadlines
- Professional manner
- Team player

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