Office Admin

**Office Administrator**

**Main responsibilities include**:

- Keeping records up to date
- General office administration
- Resolve all escalated queries and complaints
- Update all customers on any progress on outstanding enquiries
- Preparing and processing quotations
- Accurately schedule workload on the CRM system and update with appropriate details
- Ensure all processes are completed in a timely manner
- Assist the Sales Manager and other Head of Departments with all administrative tasks

**Skills & experience**:

- Experience in a similar role (desired, but not essential)
- Highly organised - has the ability to manage own workload efficiently and multitask
- Good IT skills
- A high level of accuracy and attention to detail
- Discretion, for dealing with confidential information
- Very good English skills, both written and verbal
- Ability of working under pressure and meeting strict deadlines
- The ability to work well as part of a team and also on your own
- Conscientious, proactive and productive

**Working Hours**:
The business operates Monday to Thursday, 9am to 5 pm & Friday 9am to 4pm.

If you are looking to be part of a dynamic team and possess the necessary skills for this role, we encourage you to apply. Join us in our mission to maintain a productive and organized office environment.

**Job Types**: Full-time, Permanent

Pay: £20,000.00-£23,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Loyalty bonus

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)
- Sales: 2 years (preferred)

**Language**:

- English (required)

Work Location: In person

Reference ID: Bison - Admin