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Office Administrator

4 months ago

Hove, United Kingdom The Psychological Therapy Centre Full time

**About us**

We are an established premium mental health service based in central Hove. We offer Neurodevelopmental assessments, Psychological Therapies and wellbeing support to people experiencing common difficulties such as anxiety, low self-esteem and low mood. We are a friendly team who are creative in our practice and we are embarking on some new and exciting developments.

**The role**

We are looking for someone who is warm and approachable as you will often be the first point of contact. The role comprises of various responsibilities including:

- Responding to enquiries from new and existing clients.
- Communicating effectively with both clients and team members.
- Assisting with managing therapists’ diaries.
- Taking payments and bookings.
- Liaising with referring services.
- Contacting clients for payment.
- Preparing and sending invoices to clients and insurers.
- Managing bank reconciliations to XERO (experience with Xero is desirable but not essential) and verifying outstanding payments and receipts.
- Verifying invoices for associate therapists.
- The ability to work independently with little or no supervision when required (we will offer in-house training).
- The ability to handle multiple tasks with good organisation and attention to detail.
- General office administration.
- Some PA duties including helping organise social events and business trips.

**What we can offer you**
- Generous holiday entitlement.
- Sick pay.
- Opportunities to progress professionally.
- Pension contributions.
- Opportunity for overtime and potential increase in hours in line with service demands.
- Social events.

**Job Type**: Part-time

Pay: £13.00 per hour

Expected hours: 16 per week

**Benefits**:

- Company events
- Company pension
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Application question(s):

- Do you have experience of using Xero?
- We require admin cover on Tuesdays and Fridays, are you able to work these days? If not what days are you able to work?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Bookkeeping: 1 year (preferred)
- Administrative: 2 years (required)

Work Location: Hybrid remote in Hove

Application deadline: 21/05/2024
Reference ID: TPTC/ADMIN24