Road Logistics Healthcare Customer Service Special

6 months ago

Derby, United Kingdom Kuehne+Nagel Full time

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- ** Your Role **:The main role is to work within the Road logistics PharmaChain operational team who are handling road freight shipments for Pharmaceutical and Healthcare customers, ensuring all necessary operational duties and functions are in accordance with specific working instructions and customer SOPs.
- ** Your Responsibilities**:

- Build relationships with the key account Pharmaceutical and Healthcare customer and Kuehne + Nagel Pharma network
- Heavily customer focused and will require constant communication with a variety of key contacts through various forms of communication methods.
- To request and negotiate rates with hauliers.
- To ensure customer communication is precise and received in a timely manner
- Providing Quotations and have the ability to follow up on quotations
- Reporting on investigations and deviations by use of CAPA and the TIP tool
- Understanding of customer EDI processing ensuring that the transport planning is completed and passing of correct details to the EMG warehouse team

LI-DB1

**Your Skills and Experiences**:

- Excellent Customer Service Skills
- Knowledge of current Customs Procedures is essential
- Knowledge of post Brexit Customs Procedures is essential
- Customs documentation requirements CMRs Etc.
- Experience in quotations
- Excellent Organizational and time Management skills
- Ability to work well as a team member
- Experience in Dangerous Goods by Road

**Good Reasons to Join **:If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.**About Kuehne+Nagel***

With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Deniz Budak
- Next steps to joining our teamStep 1

- Step 2
Speak with your Kuehne+Nagel recruiting specialist
Step 3
Meet our hiring team
Step 4
Decide if you will accept the offer

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