Benefits Assessor

This is an exciting opportunity to join the team to assess and deal with all types of claims for housing and council tax benefit.

This is a home-based role.

**Job title**:
Benefits Assessor

**What you’ll be doing**:
**- **Assess New Housing Benefit claims and deal with associated post in line with legislation and established procedures. keep up-to date with changes in legislation.**:

- **Assess Intervention (or similar claim type) cases at the appropriate times.**:

- **Assess changes in circumstances and cancellations in line with the regulations.**:

- **Organise individual workload to ensure that assessment time scales and team priorities are met.**:

- **Achieve targets and objectives in line with the Performance Management procedures.**:

- **Deal with telephone enquiries as required *may be required to contact claimants on occasions.**:
**What we are looking for**:

- **Minimum of 5 GCSE’s including Maths and English**:

- **Excellent communication skills at all levels, both written and verbal**:

- **Ability to work under pressure to meet deadlines during peak periods**:

- **General computer skills and use of word based systems**:

- **Ability to work unsupervised**:
**About Government Services**

**For more than 30 years Capita has been working across the public and private sectors, solving the complex challenges of our clients, increasing productivity, enhancing their use of technology and data, improving customer and public services and adding value to the UK and local economies.**

**Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients. We have worked with over 100 Local Authority clients nationwide, and have an outstanding track record of providing Development Management & Planning Policy and Consultancy services.**

**What’s in it for you?**
- **A competitive basic salary (£23,500)**:

- **23 days’ holiday (rising to 27) with the opportunity to buy extra leave.**:

- **The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.**:

- **Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more.**:

- **Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.**:

- **Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.**:

- **You’ll get the chance to follow your chosen career path anywhere in Capita.**

**You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.**

**What we hope you’ll do next**:
**To view our Covid-19 and process adjustments information, please visit the Capita Careers site.**

**Equal Opportunities**

**Location**:
**Bexley **,**

**United Kingdom**
**Time Type**:
**Full time**
**Contract Type**:
**Permanent