Schedule & Delivery Coordinator

4 months ago

Derbyshire, United Kingdom SEVERN TRENT Full time

We’re Severn Trent and we think water and people are wonderful

24 hours a day, 365 (sometimes 366) days a year we serve 8 million people across the heart of the UK. Each cuppa drank, and toilet flushed is only possible because of the 6,500 brilliant people working across our patch.

This role is vital to the service we deliver those 8 million customers, and we think you’d love it.

**EVERYTHING YOU NEED TO KNOW**

We’re looking for a **Schedule & Delivery Coordinator.**

Here at Severn Trent, the Planning and Scheduling function is a critical part of our Field and Contact Centre Operations. You have the chance to join the team as a Schedule and Delivery Technician and will play a major part in the smooth day to day running of operations.

You'll be based in our modern **Pride Park** site where you’ll be able to park for free or get to with ease with loads of local travel options. You’ll work within alongside our 280 strong **Workforce Planning & Optimisation Team** who all love what they do.

Working with external suppliers, field managers, operatives, the local planning authorities and customers, as our new Schedule and Delivery Technician you’ll have responsibility for making sure our field operations are on time and right first time across the region.

Plus, you’ll make sure that we’re meeting customer expectations and business objectives by managing the real time workflow against service levels and KPIs.

In turn delighting our customers & making a real difference across our region.

With this being such a critical role to us, and our customers we are looking for someone who can support our teams between work a working window of hours 06.30 - 20.00, on an 11-week rota, working 2 weekends in 11. There are 3 types of shifts within this window:

- Early shift - 06:30 - 14:30 (2 weeks of 11)
- Day shift - 08:00 - 16:00 (7 weeks of 11)
- Late shift - 12:00 - 20:00 (2 weeks of 11)
- Your weekend shifts will be between 06.30 - 16.00.

**WHAT YOU’LL BRING TO THE ROLE**

Your brilliant organisation skills, care, and passion for driving great plans whilst maintaining high levels of customer service are exactly what we’re looking for.

This is due to liaising with our operational teams and customers, keeping our customers informed on the status of their work requests and explaining the steps required to complete necessary work to their satisfaction.

Being proactive and organised will make you a shining star in this role as you’ll need to work to certain service levels to achieve our customer and company outcomes efficiently, correctly, and accurately.

Strong administration skills are essential as you will be using our planning tool Click prioritise and schedule both customer appointed and proactive work to our field technicians and repair crews.

If you like to deliver the best service and use your own initiative, then this role would be perfect for you. You will jeopardy manage our workflow, redistributing work in a day as priorities and service levels change to meet customer and business need.

It is important you are proactive in the use of continuous improvement and problem-solving techniques to identify issues, solutions and implement and sustain best practice solutions.

This role is fundamental to our colleagues & customers. We are always striving to deliver great service and be the best at what we do.

So, if you are curious, innovative, want to be part of a high performing team this is definitely the role for you

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

**WHAT’S IN IT FOR YOU**

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- 10% monthly discount with Busy Bee Nurserys, and one-week free childcare
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two paid volunteering days per year

**WHATS NEXT?**

**We can’t w

  • Supply Chain Coordinator

    4 months ago

    Derbyshire, United Kingdom 2Fawcett Recruitment Full time

    **Role**: Supply Chain Coordinator **Location**: South Derbyshire **Salary**: £25k - £29k **Schedule**: Hybrid Working **2fawcett have an exciting opportunity for a Supply Chain Coordinator to join an industry leading manufacturing business in South Derbyshire. This role offers hybrid working and future development opportunities within a busy and...

  • Office Coordinator

    1 month ago

    Derbyshire, United Kingdom Pertemps Bond Full time

    Pertemps Bond, a distinguished leader in the Supply Chain sector, is in search of an Office Coordinator to fulfill a crucial role in managing daily logistical operations. This position will be situated within a warehouse setting. Working Schedule: Days - Monday to Friday Time - 8am to 4pm Key Responsibilities: Welcoming and registering visitors, ensuring...

  • Transport Operations Coordinator

    1 month ago

    Derbyshire, United Kingdom Personnel Solutions (Midlands) Ltd Full time £24,000 - £26,000

    Role Overview As a Transport Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our transport services. This position is designed for individuals who are dedicated to providing exceptional customer support while managing transport logistics effectively. Key Responsibilities Transport Planning: Efficiently coordinate...

  • Project Coordinator

    3 months ago

    Derbyshire, United Kingdom SEVERN TRENT Full time

    What do you get if you cross an award winning, innovative, water company and over 300 dedicated team members? Our Design team of course! Our ambitious and innovative projects (all 5000+ of them) help to combat the challenges of waste and water infrastructure, flooding and water quality. Being part of our inhouse designers means we can do the best by our...

  • Master Scheduler/Master Production Scheduler

    1 month ago

    Darley Dale, Derbyshire, United Kingdom Elevation Recruitment Group Full time

    JOB TITLE: Master Scheduler Job Summary Elevation Recruitment Group are seeking a proactive and strategic Master Scheduler to join our client's team in Matlock. The successful candidate will support the Head of Supply Chain in driving the strategic direction of the Planning team, with a focus on medium to long-term planning cycles. This role is critical...

  • Master Scheduler/Master Production Scheduler

    4 weeks ago

    Darley Dale, Derbyshire, United Kingdom Elevation Recruitment Group Full time

    JOB TITLE: Master Scheduler Job Summary Elevation Recruitment Group are seeking a proactive and strategic Master Scheduler to join our client's team in Matlock. The successful candidate will support the Head of Supply Chain in driving the strategic direction of the Planning team, with a focus on medium to long-term planning cycles. This role is critical...

  • Office Coordinator

    1 month ago

    Derbyshire, United Kingdom Pertemps Bond Full time

    Pertemps Bond, a distinguished leader in the Supply Chain sector, is in search of an Office Coordinator to fulfill a crucial role in managing daily logistical operations. This position will be situated within a warehouse setting. Working Days: Monday to Friday Working Hours: 8am to 4pm Key Responsibilities: Welcoming and registering visitors, ensuring...

  • Commissioning Coordination Manager

    3 weeks ago

    Derbyshire, United Kingdom WB Power Services Ltd Full time

    Job Description**Commissioning Manager****About the Role**WB Power Services Ltd is seeking a highly skilled Commissioning Manager to oversee the commissioning process for new construction projects from initiation to completion. As a key member of our team, you will be responsible for ensuring all systems are correctly installed and fully operational before...

  • Front Office Coordinator

    1 month ago

    Derbyshire, United Kingdom Pertemps Leicester Full time

    Company Overview:Pertemps Leicester is a recognized leader in the Supply Chain sector, dedicated to delivering exceptional service and operational excellence.Position Summary:We are currently seeking a Front Office Coordinator to be an integral part of our team, responsible for managing daily logistical operations.Work Environment:This role will be situated...

  • Master Production Scheduler

    1 month ago

    Darley Dale, Derbyshire, United Kingdom Elevation Recruitment Group Full time

    JOB TITLE: Master Scheduler Job Summary Elevation Recruitment Group are seeking a proactive and strategic Master Scheduler to join our client's team in Matlock. The successful candidate will support the Head of Supply Chain in driving the strategic direction of the Planning team, with a focus on medium to long-term planning cycles. This role is...

  • Master Production Scheduler

    4 weeks ago

    Darley Dale, Derbyshire, United Kingdom Elevation Recruitment Group Full time

    JOB TITLE: Master Scheduler Job Summary Elevation Recruitment Group are seeking a proactive and strategic Master Scheduler to join our client's team in Matlock. The successful candidate will support the Head of Supply Chain in driving the strategic direction of the Planning team, with a focus on medium to long-term planning cycles. This role is...

  • Senior Design Engineer

    4 weeks ago

    Derbyshire, United Kingdom Severn Trent Full time

    About Severn Trent Severn Trent is a leading water and wastewater services provider committed to delivering exceptional service and sustainable solutions for our customers and communities. We are driven by innovation, collaboration, and a passion for protecting the environment. The Opportunity: Senior Design Engineer We are seeking a talented and...

  • Senior Project Manager

    7 days ago

    Derbyshire, United Kingdom Oyster Recruitment Limited Full time

    Senior Project Manager - Industrial FabricationWe are seeking an experienced Senior Project Manager to join our client's team in Derby. With a strong background in industrial fabrication and manufacturing, you will oversee the full project lifecycle, ensuring timely delivery within budget and in line with company objectives.As a key member of the project...

  • Senior Project Manager

    7 days ago

    Derbyshire, United Kingdom Oyster Recruitment Limited Full time

    Senior Project Manager - Industrial FabricationWe are seeking an experienced Senior Project Manager to join our client's team in Derby. With a strong background in industrial fabrication and manufacturing, you will oversee the full project lifecycle, ensuring timely delivery within budget and in line with company objectives.As a key member of the project...

  • Master Production Scheduler

    2 weeks ago

    Darley Dale, Derbyshire, United Kingdom Elevation Recruitment Group Full time

    Job SummaryElevation Recruitment Group is seeking a highly skilled and strategic Master Scheduler to join our client's team. The successful candidate will support the Head of Supply Chain in driving the strategic direction of the Planning team, with a focus on medium to long-term planning cycles.Key ResponsibilitiesDevelop and Maintain Master Production...

  • Master Production Scheduler

    2 weeks ago

    Darley Dale, Derbyshire, United Kingdom Elevation Recruitment Group Full time

    Job SummaryElevation Recruitment Group is seeking a highly skilled and strategic Master Scheduler to join our client's team. The successful candidate will support the Head of Supply Chain in driving the strategic direction of the Planning team, with a focus on medium to long-term planning cycles.Key ResponsibilitiesDevelop and Maintain Master Production...

  • Network Engineer

    2 weeks ago

    Derby, Derbyshire, United Kingdom Node4 Ltd Full time

    Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. A Network Delivery Engineer plays a crucial role in ensuring the smooth and efficient delivery of standard network services to Node4...

  • Network Engineer

    2 weeks ago

    Derby, Derbyshire, United Kingdom Node4 Ltd Full time

    Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. A Network Delivery Engineer plays a crucial role in ensuring the smooth and efficient delivery of standard network services to Node4...

  • BIM Coordinator

    3 weeks ago

    North East Derbyshire, Derbyshire, United Kingdom Omega Resource Group Full time €42,000

    Job Title: BIM Coordinator Location: Dronfield Pay Range/details: up to £42,000 Contract Type: Permanent Our client is looking for a BIM Coordinator to support the BIM Team Leader with BIM coordination and the delivery of BIM models for complex fire, life safety, electronic security systems and network infrastructure. Key Responsibilities -BIM...

  • Office Assistant/Mail Collector Coordinator

    2 months ago

    Holmewood, Derbyshire, United Kingdom Proclinical Staffing Full time

    Location: Holmewood , Chesterfield Job Description: Summary: The project coordinator is responsible for managing administrative aspects of client and company projects, tracking and monitoring of project progress with regards to deadlines and client needs, assisting in scheduling and logistical coordination, and communicating frequently with team members...