Contracts Administrator

6 months ago


Birmingham, United Kingdom Midland Heart Full time

**The Role**
**Have you got experience in Administration? Are you a natural problem-solver, have great communication skills and pride yourself on providing a brilliant customer service?** If yes, then look no further - our Housing Management team are recruiting an Administrator to provide vital support the day-to-day running of our Environmental Contracts.

We own 34,000 quality homes for social and affordable rent across the Midlands, and one of our keys to success is ensuring that these homes are lived in and loved for the maximum time possible. Your role as an Administrator will support a high performing team by:

- Supporting the day to day running of Environmental Contracts for all Midland Heart properties including Grounds Maintenance, Window Cleaning, Communal Cleaning, Japanese Knotweed, Trees, Pest Control and Bulk Waste (list not exhaustive).
- Liaising with a high number of external Contractors as well as internal partners.
- Maintaining and updating accurate records of work orders and Contractor work schedules.

We’re a Smart Working organisation which means you can enjoy flexibility around working from home or in our Central Birmingham office.
- You’ll have experience of working to and achieving targets in either an education setting or in the work place
- You’ll be confident in dealing with a variety of different challenges and situations
- You’re confident interacting with a variety of customers, focused on delivering a brilliant customer service at all times
- You’ll have excellent IT skills, with the ability to use a range of Microsoft packages and learn in-house systems
- You’re able to manage your own workload effectively, as well as working collaboratively with the wider team
- It will be beneficial if you have an awareness or experience of contract management and procurement of services.
- We can support you to develop your knowledge of Housing_

**Who are Midland Heart?** We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
- We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role._


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