Facilities and Compliance Supervisor
5 months ago
To supervise the maintenance team and third-party maintenance contractors, by scheduling and prioritising job tasks. Manage all maintenance related paperwork in line with company processes and regulatory requirements; including but not limited to, Fire Safety, Health and Safety, and Environmental Safety. Quality checking of maintenance tasks to ensure that tasks are completed to the required standards and frequency levels. To assist with any H&S, risk assessments, processes or project related tasks as requested by the Head of Technical Services.
**People Management**
- Manages the team on a daily basis, including planning resources, setting goals and targets, organising required skills and monitoring performance improvement on a day to day basis. Motivating the team to ensure that it is operating at its maximum performance, by using strong leadership skills.
- Responsible for individual welfare, and performance, including carrying out return to work interviews and holding meetings in line with employee relation processes as appropriate, e.g. grievance, disciplinary and capability.
- Reviews individual performance, both on a regular and annual basis, setting objectives, identifying ongoing training needs, sourcing appropriate solutions and looks to develop team members.
- Supporting and working as part of the wider Operations Department.
**General**
- Ensure records are kept in line with the Company’s Integrated Management System (IMS).
- Schedule and allocate maintenance tasks within the team.
- Liaise with third-party contractors, ensuring that all paperwork is reconciled and filed within the IMS.
- Periodically review maintenance procedures, and update and improve as required.
- Ensure that the team is operating within the health and safety framework of the Company and refer any issues to the Head of Technical Services. - Cost and order parts and materials for maintenance tasks, ensuring that the best price is achieved.
- Take responsibility and manage regulatory building checks so that they are scheduled and completed on time.
- Investigate and solve any issues arising from maintenance tasks or unforeseen problems, e.g., power cuts, by liaising with all necessary internal teams and suppliers. - Report scheduled tasks and progress of tasks to the business.
**Additional**
- Manage the Waldom Pallet Project including booking in pallets and arranging their return to Waldom.
- Assist with any H&S, risk assessments, processes or project related tasks as requested by the Head of Technical Services.
- Coordinate and report on 6s audits and roll out to other suitable departments
- A good understanding of maintenance or related tasks.
- Strong interpersonal skills, with the ability to communicate effectively at all levels.
- Core understanding and practical experience of working with Continuous Improvement methodologies.
- The ability to remain calm under pressure and manage fluctuating workloads along with competing priorities.
- Self-driven with good leadership skills.
- Strong people management skills, with the ability to lead and motivate people.
- Approachable and discreet
- A proactive and flexible approach to work
- Good attention to detail
- Ability to make informed decisions.
- Creating a passion for the Vision and Values of Rapid and actively role models them.
- Commitment to the highest standards of customer service
- Proven experience of managing and developing a team of people - Ability to work cross functionally.
- Ability to work under pressure, multi-task and prioritise tasks with strict deadlines.
- Proficency and accuracy with Microsoft Applications, including Excel and Word.
- The ability to proficiently supervise team members and third party contractors.
- Manage and create risk assessments and processes in line with company procedures.
- A good understanding of Health & Safety legislation
**Specialist / Team Leader Competencies (Level 2)**
**Customer Focus**
- Seeks to understand the customer’s perspective, putting oneself ‘in their shoes’
- Effectively draws on and uses customer insight data
- Anticipates customer’s needs and requirements through maintaining good relationships with customer groups
- Strives to create a positive customer experience
- Puts the customer at the heart of activity and decision making
**Job Prioritisation**
- Uses specialist knowledge to provide direction
- Demonstrates a wide range of approaches to get the best out of individuals and the team
- Coaches and supports people to become self managed e.g. setting own goals
- Takes pride in team results - publicly gives team credit
- Constantly pushing self and others for successful outcomes
- Goes out of their way to exceed requirements and encourages others to do so
- Demonstrates decisiveness and proactivity
**Delivers Performance**
- Makes a broader contribution to the business beyond requirements of own role e.g. cross-functional projects
- Is an exemplar for the business in their thorough and effect
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