Graduate Collections Analyst

2 weeks ago

Camden, United Kingdom Inspiring Interns & Graduates Full time

Exciting opportunity to join a vibrant Fintech business on a mission to change small business lending in the UK. The company is growing rapidly, and is looking to add credit controller to help with the monitoring of customer loans.

Key tasks include
- Monitoring daily and monthly performance of customer loans;
- Understanding payment trends and investigating problematic clients;
- Supporting SME business owners who are facing financial difficulties over the telephone and via written communication to effectively understand the cause, negotiating an outcome which is appropriate for both the borrower and the Company.
- Building rapport with our Borrowers to understand their needs and expectations.
- Liasing with customers and legal team with regards to problematic customers and overdue payments;
- Preparation of monthly reports;
- It’s a small team so you’ll also be assisting management with various tasks.
- University degree preferred
- Good written and verbal communication skills
- Strong computer skills (excel)
- very organsied and diligent

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