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Customer Operations Administrator

4 months ago

City of London, United Kingdom Jigsaw Specialist Recruitment Limited Full time

Jigsaw Specialist Recruitment are delighted to be partnering an award winning, specialist finance provider in the recruitment of this exciting new role. As a Customer Operations Administrator you will support in the following: -- Supporting with calls from colleagues and direct clients
- Supporting the department with team KPIs
- Delivering relevant updates to internal colleagues and clients
- Building strong relationships with customers, distribution teams and internal colleagues
- Supporting the Operations team with key initiatives
- Working in an Operational environment
- Customer Service and telephone support
- Knowledge of the Financial Services Industry and wealth management products to include Pensions and ISAs
- Dealing with IFAs