Supplier Relationship Consultant

5 months ago

London, United Kingdom Phoenix Group Full time

**Job Type**: Permanent

**Location and flexible working**:Wythall office with hybrid working

**Flexible working**:All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

**Closing Date**: 29.7.23

**Salary and benefits**: £40,000 - £50,000 plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

**Who are we?**

We want to be the best place that any of our 6,800 colleagues have ever worked.

We’re the UK’s largest long-term savings and retirement business. We offer our 12 million customers products across our market-leading brands, including Standard Life, SunLife and ReAssure, with c.£259 billion of assets under administration. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

**The role**

At Phoenix Group, we’ve built a hugely successful, well respected and rapidly developing business by putting our people first. We believe attracting, developing, motivating and inspiring exceptional people benefits our customers, our shareholders and ultimately, our performance. We strive to be the best place anyone has ever worked. Join us and you can look forward to challenging and rewarding work, alongside highly skilled colleagues with world class expertise.

We are currently recruiting for a Supplier Relationship Consultant, you will be working with a team of Relationship Managers supporting the management of relationships between the Phoenix Group and its Outsourced Service Providers.

**Specifically this will involve**:

- Supporting the management of the relationships between Phoenix Group and its outsourced service providers (OSPs).
- Supporting the management of the contractual and commercial arrangements between Phoenix Group and its OSPs,
- To provide support within the Commercial Partnerships Team to ensure Outsourced Service Providers are adhering to Governance requirements.
- Supporting the management of the Third Party Management Framework
- To support production and development of appropriate management information and executive analysis in respect of Outsourced Service Providers delivery
- To support Relationship Managers (RM’s) with project / change initiatives relating to the OSPs
- Manage and develop OSP relationships with support from the Senior Relationship Manager (SRM) and RMs
- Manage operational risks associated with the OSP relationships and contractual arrangements
- Engage with Stakeholders to understand business requirements and support the collation and tracking of all queries and issues (including commercial) through to resolution.
- Provide support for governance meetings to ensure they are run to schedule using the agreed format ensuring relevant report and inputs are available within the agreed timescale and that the with clear and concise minutes produced.

**What are we looking for?**

It is desirable to have worked in a similar Pensions & Life Insurance environment, and to have an understanding of regulatory/contractual framework associated, in addition to outsourced arrangements. Also to have demonstrable understanding of contract and third party management skills, combined with knowledge and experience of service level and performance management.

**We want to hire the whole version of you.**

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about #LifeAtPhoenix

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