Traffic Coordinator

**About the Company**

Americold, is dedicated to delivering fresh and frozen food handling solutions through our international facility network using local market knowledge with a focus on customer care and sustainability. Driven by an entrepreneurial spirit and respect for its rich heritage. Our culture is characterised by integrity, teamwork, customer service, giving back, accountability. We are passionate about what we do, and we want to provide the highest quality of service to our customers and a great working environment to our staff. We value our employees’ contributions to the business and give them the space to grow personally and professionally with the company.

**What you'll be doing**
- Being the main point of contact for drivers, dealing with; work instructions, re-load details, operational issues.
- Responding to and dealing with the above in a timely manner to reduce driver downtime.
- Being responsible for the distribution of company comms to drivers e.g, wage slips, letters, holiday cards etc.
- Ensuring the plan is executed and any unavoidable deviation from the plan is executed in the most cost effective way possible whilst ensuring customer service has mínimal disruption.
- Ensuring all decisions are made in line with Transport Legislation and the Working Time Directive.
- Carrying out fleet status checks as an when required throughout the day.
- Highlighting and communicating late running vehicles to the Traffic support team.
- Owning the nights handover process and distribute to relevant parties as necessary.
- Updating ETAs for any inbound vehicles to ensure core systems and visibility to other departments is accurate.
- Maintaining and updating all relevant systems as and when required.
- Being responsible for the analysis and corrective action on specific KPIs as set by the Transport Planning Manager.
- Working closely with the Transport Management team to identify opportunities and drive continuous improvement.

**What you'll need**
- Ability to influence and communicate at all levels
- Pragmatic approach to problem solving
- Team player, confident and flexible
- Active awareness of cost and labour spend
- Ability to work efficiently across the business
- Ability to operate in a fast moving organisation
- Confident, assertive and professional

**Working Hours**

4 on 4 off. 7am - 7pm shifts

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Referral programme

Schedule:

- 12 hour shift
- Day shift

Work Location: One location