Temporary Administrator

1 week ago


Cannock, United Kingdom Shift Group Ltd Full time

**Temp Administrator**

**£10.50 per hour**

**Full time - Monday to Friday**

**3- 6 month contract**

**Who are Shift?**

Shift is a rapidly growing marketplace disrupting the logistics industry. Our teams create solutions using technology to solve everyday logistics problems. These solutions create opportunities for drivers, businesses, retailers and consumers to move big and bulky things in a way they haven’t before.

We have an entrepreneurial ethos and focus on investing and developing cutting edge technology. We use algorithms to match van and truck capacity of drivers already on the road to offer consumers and businesses a way to move anything, at any time, on their schedule. For customers and drivers, we create availability, flexibility and efficiency.

The role of the **Administrator **sits within one of our subsidiary businesses, JLF.

JLF provides moving solutions and are based in Burntwood. They have over 30 years experience in the removals industry and are seeing a huge demand resulting in their customer base growing daily. With fleets of vehicles ranging from 3.5t to 18t, they specialise in a number of niche sectors, and provide residential and commercial removals throughout the UK.

**Responsibilities included as a Administrator**:

- Booking jobs on to the company system, ensuring all details are correct
- Dealing with in-job queries from customers and crews - responding to these in a professional and timely manner
- Raising quotations for clients based on rate cards and existing processes
- Updating client systems/portals with information from end customers and crews on jobs
- Managing and updating storage reports
- Meeting SLAs across all tasks

**What you need to bring**:

- Strong time management skills and comfortable balancing multiple tasks and meeting SLAs
- Attention to detail
- Professional phone manner and written communication skills
- Great team player
- Resilient and patient when liaising with customers and drivers
- Strong customer focus

**What does working for Shift look like?**
- Collaborative working environment, working within cross functional teams across the business
- We are focused on finding solutions for our customers, drivers and partners through the use of technology
- Ambitious, flexible and challenging culture
- You will have a direct impact on the growth of the business - we will always need and want you to bring ideas to the table

**Job Types**: Full-time, Fixed term contract
Contract length: 3-6 months

**Salary**: £10.50 per hour

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person


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