Rental Consultant

**About You**:
We are seeking to appoint a customer focussed, highly motivated and proactive individual to join our Multi Tenure Team as a Rental Consultant. We are looking to find an individual who is incredibly organised and efficient - with a keen, “can do” attitude and exacting eye for detail - as well as being someone who is a naturally confident and an articulate and emphatic communicator. You will have experience in selling or rental and possess strong questioning and listening skills.

This 'go to' role will suit an individual who is a sleeves rolled-up type, team player, capable, flexible and gets satisfaction from a job well done with proven ability to manage a substantial workload efficiently and effectively.

Reporting to the Multi Tenure Support Manager you will possess a dedicated working style with the enthusiasm and drive of supporting and successfully delivering the relet of rental properties and you will be accountable for the sales process which encompasses lead generation and qualification; developing interest and commitment; closing sale and negotiating pricing; and ensuring customer remains informed, engaged and committed through to the final completion and move on closed sales sites.

This is a collaborative role, and you will work closely with the sales teams and build to rent colleagues. You will be responsible for To support sales and marketing teams to rent relet properties on open sales sites and to maintain and foster new B2B relationships to support and grow the multi-tenure proposition.

Our mission is simple: to help our customers achieve retirement living to the full. We achieve it by employing talented and ambitious people who genuinely care about the difference we make, while understanding that every staff member plays a part in our success. Full training and support will be provided to ensure you reach your full potential.

This role can accommodate an agile working arrangement. We are looking for you to be within a commutable distance of our Coventry office and with the use of the Company Car/Car allowance provided you will be required to travel to sites across the Midlands and North of England. On occasions you will be required to travel to our Bournemouth office.

**Your Attributes**:
**You will bring**:

- Professionalism, friendly, honest, and open approach
- Excellent customer service
- Sound IT skills including word and excel.

**You will be**:

- Organised - operates at high levels of efficiency at all times in order to support all aspects of sales progression
- Resilient - bounces back quickly after difficult conversations and consistently displays good energy levels
- Adaptable - adjusts to what the circumstances require e.g. confident, engaging local community, coachable so keeps on learning
- Tenacity - positive in the face of adversity, shows passion, hunger and a drive to deliver
- Empathy (with a purpose) - actively listens, has great customer focus and uses to progress sales

**Benefits**:

- Competitive bonus scheme
- 24 days holiday (rising to 28) plus Bank Holidays
- 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
- Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
- Company pension scheme
- Professional Subscriptions
- Excellent development opportunities