Front of House

3 months ago

Edinburgh, United Kingdom FreshMex Full time

We pride ourselves on our fun and friendly team, vibrant brand & delicious fresh food. If you love working with an incredible team, have great personality and excellent communication skills, FreshMex could be the place for you

We're looking for fun, friendly and capable Front of House members to join our growing company & experienced existing team.

Team Member - Front of House

Role: Part-Time (15 - 32 hours)

Working: Tuesday - Thursday + One Weekend Day

Pay: £10.25 per hour

Reports To: Shift Supervisor

**Job Overview**:

- Help to prepare delicious meals according to our recipes and menu
- Able to follow instructions in preparing and portioning well-prepared meals
- Help to ensure the smooth flow of service for customers and team
- Able to engage with customers, take orders and communicate items clearly with the rest of the team
- Deft in moving around the restaurant and apt in multi-tasking
- Able to confidently serve meals and drinks

**Responsibilities and Duties**:

- Read food orders and portion, plate and bag food for restaurant and takeaway sales.
- Maintain a clean and orderly front of house area by washing dishes, sanitizing surfaces, taking out trash etc.
- Ensure all food and other items are stored properly & no cross contamination exists.
- Comply with sanitation & hygiene guidelines
- Engage with Supervisor & ensure meals are to their satisfaction
- Undertake basic waiting duties in restaurant
- Maintain a clean and orderly bar and restaurant by clearing dishes and glassware, sanitizing surfaces, taking out trash etc.
- Ensure all food and drink are served correctly according to customer orders
- Comply with sanitation & hygiene guidelines
- Communicate with customers to ensure they are enjoying their experience
- Engage with Supervisor & ensure standards are to their satisfaction
- Perform other bar / restaurant duties as assigned
- Able to follow the checklists and cleaning list created by shift supervisor to plan duties
- Escalate any HSE, staff or other issues to the manager where appropriate for resolution

**Skills needed OR willing to learn**:

- Able to follow set procedures and menus
- Experience in front of house role
- Proven experience as waiting/front of house role preferred, passion for the role essential
- Some knowledge of health and safety rules (HACCP, COSHH, fire safety etc)
- Able to operate basic restaurant / bar equipment & utensils (pay terminals etc)
- Knowledge of food and drink menus
- A team player with good communication skills
- Confidence to engage with customers when serving tables, preparing meals or over the phone
- Availability to work Tuesday to Thursday, plus one weekend shift a week.
- Patient with an ability to stay positive under pressure
- Good physical condition and endurance
- Training from a previous employer will be an asset
- Passion for food is ESSENTIAL
- **About FreshMex**:_

We serve FRESH TexMex street food from our sit-in and takeaway site in Edinburgh, with all of our menu made daily using quality, natural ingredients

Started in 2015 as a pop-up food stall around Aberdeenshire, FreshMex can now be found in Aberdeen (burrito restaurant + takeaway) and Edinburgh (burrito restaurant + takeaway).

The FreshMex Burrito was officially Deliveroo’s most popular takeaway dish in Scotland in 2018, 2019, 2020 & 2021, 3rd most popular in the UK and 14th on the worldwide list in 2021

**Job Types**: Part-time, Permanent
Part-time hours: 15-32 per week

**Salary**: £10.25 per hour

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Tips

Work Location: In person

Reference ID: Team Member Front of House Edinburgh

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