IT Assistant

**Position Summary**:
CHAP Group is looking for an IT Assistant to support our Westhill office. The IT Assistant will assist the IT Manager with the smooth functioning of all IT within the CHAP Group.

**Main duties**:

- Providing IT support to all CHAP IT users.
- Assisting the IT Manager to maintain systems and devices.
- Assisting the IT Manager with ongoing accreditation requirements.
- Ensure that network resources are available to all who require access to them.
- To ensure that all devices are functioning and suitable for purpose.
- Liaising with appropriate external companies for servicing and toner for printers.
- Setting up devices for new users/sites
- Providing new user IT inductions.

**Additional Duties**:

- Assist with testing and implementation of emerging Microsoft 365 technologies.
- Creation of internal training material.
- Assist with upgrade/migration of systems used by the Group when required.

**Qualifications**:
**Competencies**:

- Strong interpersonal skills and the ability to influence persuade, guide relating to IT issues.
- Excellent time management and prioritisation skills.
- Demonstrate advanced decision-making and problem-solving skills.
- Demonstrate ability to work under pressure.
- Ability to maintain up-to-date knowledge of best practice and new technology.

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 30/08/2023