Sales Assistant

4 months ago

Great Yarmouth, United Kingdom Poundland Full time

**Are you passionate about providing excellent customer service in a fast paced environment?**:
Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service to our customers with a smile and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver our customers the best service and experience.

This role comes with the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

**What Your Day Will Look Like**:
**As a Sales Assistant you will**:

- Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
- Respond efficiently to till queues to ensure customer satisfaction at all times
- Process till transactions securely, quickly and accurately
- Deliver effective product availability, replenish stock as directed
- Work as part of the store team to create and maintain a fun and friendly environment
- Live the company values focussing on taking individual responsibility working towards team delivery
- Deliver accurate cash handling and till operational procedures
- Deliver store changes/promotions in a timely and precise way.

You will need to be flexible in the hours you can work. We may require you to work shifts.

**We can offer you a range of benefits such as;**:

- Discount Card - 10% discount on most purchases in-store, including PEP&CO
- Family-Friendly Benefits
- Loyal Service Awards
- My Staff Shop - exclusive discount portal
- Apprenticeships & Career Development
- Life Assurance Cover
- Health & Wellbeing - employee assistance programme to support you
- Holiday Allowance - increasing by one day per year (up to 33 days)
- Birthdays are important, so each year, you can take the day off as an extra day’s holiday

**About Us**:
From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We’re on an exciting journey, and you can be a part of it.

We’re part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you’ll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you’re part of our family, we’ll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.

**sales assistant**: Job Title: Sales Assistant

Location: Great Yarmouth Regent Road Store, Poundland

**Job Description**:
We are currently seeking a motivated and customer-focused Sales Assistant to join our team at Poundland in the Great Yarmouth Regent Road Store. As a Sales Assistant, your main responsibilities will include assisting customers, processing transactions, stocking shelves, and maintaining a clean and organized store environment.

Key Responsibilities:

- Greeting and assisting customers in a friendly and professional manner
- Processing sales transactions efficiently and accurately
- Stocking shelves and maintaining store presentation
- Assisting with product merchandising and displays
- Handling customer inquiries and resolving any issues or complaints
- Following company policies and procedures at all times
- Assisting with store opening and closing duties as needed

**Requirements**:

- Previous retail or customer service experience is preferred but not required
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong attention to detail and organizational skills
- Willingness to learn and adapt to changing priorities
- Ability to work flexible hours, including evenings and weekends

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