Trainer / Coaching / L&d / Mentoring
1 month ago
03283 Trainer / coaching / L&D / Mentoring Tonbridge £25,000 - £29,000 pa
Do you have training / coaching / Mentoring experience?
Do you have insurance experience?
Do you have induction experience?
Do you have new starter training experience?
Responsible for developing the competence of employees by participating in the development, delivery and evaluation of learning and development events, with particular reference to induction, mandatory technical and soft skills training and continues professional development training initiatives
Work alongside the L&D Manager with business leaders to obtain training requirements and to turn these into informative and interesting modules of training
Develop, and deliver training in both technical and soft service areas
Deliver induction, mandatory technical and soft skills training in an adaptive way to accommodate different learning styles.
Offer coaching, mentoring and other support to help learners achieve knowledge and skills
Evaluate success of training courses and materials used to identify areas of improvement.
Ensure continuous improvement by liaising with Auditors and Line Managers to identify skill gaps and developing personal development plans to employees accordingly.
Keep attendance and achievement records of employees.
Liaise with external training providers as and when business requires.
Work flexibly in delivery according to changing business needs.
Undertake any individual or team task or activity reasonably requested and in line with the company values.
Embrace technology alongside traditional methods of training / development
Keep L&D and industry related knowledge up to date.
Skills required
Understanding of effective teaching methodologies and tools
Excellent spoken and written communication skills
Excellent presentation skills
Innate ability to vary approach and style as required to achieve best results
Ability to work well under pressure and meet deadlines
Ability to prioritise workload to maximise effort according to business needs
Drive / motivation
Helpfulness and a passion for developing and coaching others
Drive and enthusiasm for meeting targets
Empathy and understanding
High energy levels with a positive approach
Confidence & a professional attitude
Experience / knowledge
Have an understanding of how to deliver training and coaching
Ideally experience of working in an insurance environment but not essential
Knowledge of the insurance claims process advantageous
Excellent knowledge of Microsoft programmes in particular Powerpoint
Must be comfortable in an ever changing “market disruptive” driven business.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£29,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Tonbridge, Kent: reliably commute or plan to relocate before starting work (required)
**Experience**:
- training / coaching / Mentoring: 1 year (preferred)
- Insurance: 1 year (preferred)
- Induction: 1 year (preferred)
Work Location: In person
Reference ID: 03283
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