Trainer / Coaching / L&d / Mentoring

1 month ago


Tonbridge, United Kingdom Bond Recruitment Full time

03283 Trainer / coaching / L&D / Mentoring Tonbridge £25,000 - £29,000 pa

Do you have training / coaching / Mentoring experience?

Do you have insurance experience?

Do you have induction experience?

Do you have new starter training experience?

Responsible for developing the competence of employees by participating in the development, delivery and evaluation of learning and development events, with particular reference to induction, mandatory technical and soft skills training and continues professional development training initiatives

Work alongside the L&D Manager with business leaders to obtain training requirements and to turn these into informative and interesting modules of training

Develop, and deliver training in both technical and soft service areas

Deliver induction, mandatory technical and soft skills training in an adaptive way to accommodate different learning styles.

Offer coaching, mentoring and other support to help learners achieve knowledge and skills

Evaluate success of training courses and materials used to identify areas of improvement.

Ensure continuous improvement by liaising with Auditors and Line Managers to identify skill gaps and developing personal development plans to employees accordingly.

Keep attendance and achievement records of employees.

Liaise with external training providers as and when business requires.

Work flexibly in delivery according to changing business needs.

Undertake any individual or team task or activity reasonably requested and in line with the company values.

Embrace technology alongside traditional methods of training / development

Keep L&D and industry related knowledge up to date.

Skills required

Understanding of effective teaching methodologies and tools

Excellent spoken and written communication skills

Excellent presentation skills

Innate ability to vary approach and style as required to achieve best results

Ability to work well under pressure and meet deadlines

Ability to prioritise workload to maximise effort according to business needs

Drive / motivation

Helpfulness and a passion for developing and coaching others

Drive and enthusiasm for meeting targets

Empathy and understanding

High energy levels with a positive approach

Confidence & a professional attitude

Experience / knowledge

Have an understanding of how to deliver training and coaching

Ideally experience of working in an insurance environment but not essential

Knowledge of the insurance claims process advantageous

Excellent knowledge of Microsoft programmes in particular Powerpoint

Must be comfortable in an ever changing “market disruptive” driven business.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£29,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Tonbridge, Kent: reliably commute or plan to relocate before starting work (required)

**Experience**:

- training / coaching / Mentoring: 1 year (preferred)
- Insurance: 1 year (preferred)
- Induction: 1 year (preferred)

Work Location: In person

Reference ID: 03283


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