Training Coordinator

3 days ago

Redhill, United Kingdom Axa Full time

**Description**:
We have an amazing opportunity for an experienced Trainer to raise the L&D profile, deliver training and support the business with their training needs. As a key trainer, you'll be responsible for the learning and development of the operational teams. You'll identify training needs, design and deliver a solution which provide both a return and value and investment. You'll also maintain Training & Coaching administration & records on Yes Learn.

At AXA Partners we’re adopting a Hybrid way of working, empowering our people to balance their time between home and the Redhill office in a way that works best for them, their team and our customers.

**What you'll be doing**:

- Co-ordinate and deliver technical training induction programmes, continuation training and coaching to meet individual &/or business needs.
- All training & coaching events and sessions are evaluated.
- Record and maintain all training & coaching events and sessions to ensure employee records are updated correctly and reflect all training and coaching conducted.
- Ensure all L&D & QA Data is processed and stored in line with Compliance and GDPR.
- Create and send out L&D & QA reports, ensuring they are accurate, completed and produced by the agreed deadline.
- Work closely with operational managers to identify training needs and learning solutions are put in place to drive improvement.
- Support internal training events including logistics, attendees, resources and equipment as required to achieve efficient training attendance and delivery.
- Creation and maintenance of all training activities and materials, to ensure they are current and up to date with the relevant organisation and statutory policies and fully support the AXA brand.
- Utilise training evaluation data to redesign and improve training materials and delivery methods.
- Build good working relationships with key stakeholders, line managers, HR and Learning and Development team to ensure that all training activity is fit for purpose and delivered to meet the needs of the business.

**Qualifications**:

- Ideally technical knowledge of LMS and Storyline 2 and storyboarding.
- Ability to build relationships and establish professional credibility quickly. Be an advocate of change.
- Ability to work as an individual and manage/prioritise workload effectively, including excellent organisational and time management skills.;
- Good well-rounded IT skills, including Word, Excel & PowerPoint.
- Excellent customer service and communication skills.
- Willingness to take the initiative to solve problems, find solutions and achieve consensus.
- Excellent communication and influencing skills across a broad spectrum of people.
- The ability to provide feedback effectively, being clear, concise, tactful and sensitive.
- Willingness to be adaptable to business needs, including possibly working at weekends or evenings occasionally in order to deliver training to shift staff.

**What we offer**:
By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.

Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.

**About AXA**:
AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention. Our mission: Empower people to live a better life.

Our values: Customer First, Courage, Integrity and One AXA.

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection. AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit. Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.

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