Service Desk Network Engineer Band 7 Onsite

1 month ago


Cambridge, United Kingdom Concept Resourcing Full time

**Service Desk Network Engineer (Band 7) ONSITE**
**£230 per day (Inside IR35)**
**3 Month Contract**
**Cambridge (Commutable from All Cambridgeshire Area's)**
**ONSITE**
My client are an NHS Trust based in Cambridge and are seeking an Service Desk Network Engineer for the Unified Communications Team on an initial 3 month contract basis (37.5 Hours) Paying £230 per day (Inside IR35).
**Job Summary**
**Experience**
Essential
- Relevant experience in managing telephony, paging or IT systems in a large acute hospital.
- Working in a customer service or front of house environment
- Able to work in a team and as an individual.
- Working in a first
- or second-line service desk environment

Desirable
- Experience of managing contractors/contracts
- Working with ITIL methodology

**Knowledge & Skills**
Essential
- Able to understand the complexities of the role.
- Sound knowledge of the requirements of an NHS organization and associated service provision
- Experienced in communicating with patients and the public to ascertain their requirements and expectations from their interaction with an organization.
- Project management skills and experience

Desirable
- Understanding of NHS plan and its aims
- Understanding of Health & Safety
- Knowledge of voice networks

**Qualifications**
Essential
- Standard level General Education, GCE/CSE/GCSE, or equivalent Qualification
- ITIL Foundation
- Project Management

Desirable
- Certificate in management
- Willingness to undertake professional development.
- CCNA
- PRINCE2



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