Business Admin Apprentice

4 weeks ago

Birmingham, United Kingdom LMP Group Full time

**About Oasis Academy**:
Being part of the Oasis family of Academies, the overarching vision of our Academy is to provide 'Exceptional Education at the Heart of the Community'. We want to ensure that all of our young people, whatever their starting points or background, get the education they deserve - and they deserve nothing less than exceptional.

This is an exciting opportunity to become part of a high performing team who put our children and community at the forefront of everything we do. This role will require huge amounts of resilience, perseverance for the long haul and a constant drive for innovative excellence.

Our Academy ethos is firmly rooted in our values, with a shared responsibility for our own learning and choices' the foundation of everything we do. As part of the Oasis Community Learning family, we promote the Oasis Ethos and our pupils benefit from an unwavering belief fully integrated into academy life.

**Job Details**:

- Business Administrator Apprentice (Fixed Term 16 months to complete apprenticeship)
- Working Pattern _(Term time only_) : Monday - Friday 8am-4pm
- Apprenticeship Details: You will be completing the Level 3 Business Administration Qualification, across a typical duration of 16 months.
- _(All learning will be delivered online with LMP Education - Rated top 10 Best provider in the UK)_
- _Wage: £5.50 per hour (Above the apprentice min wage)._

**Responsibilities**:

- To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
- To be able to work in a fast-paced reception area multi-tasking between reception duties, card payments, parental, staff & community queries & requirements.
- Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils, and visitors on appropriate source of information.
- To be able to deal with challenging situations appropriately whilst maintaining a calm persona.
- Ensure all visitors paperwork is checked and the appropriate badges are issued in accordance with OCL policy.
- Ensure that visitors are met by the appropriate member of staff or escorted within the Academy.
- Maintaining resource stock.
- Assist in maintaining the Academy calendar.
- Maintain a tidy and orderly reception area.
- Use of the Academy MIS - Bromcom e.g., MCAS, dinner registers, communication, payment allocations & monitoring of outstanding balances.
- Word processing and data input as directed.
- Assist with duplicating, collating and distribution of information to parents/carers, staff, and others.
- To always ensure confidentiality when dealing with issues regarding anything that relates to staff, students, parents, or the Academy.
- Undertake general clerical duties when directed including photocopying, printing, laminating, and filing.
- Sorting incoming mail
- Provide refreshments to visitors when required.
- Make telephone calls to parents and carers as required.
- Any other reasonable duties as directed by Operations Manager or Senior Admin Team members.

General:
Our School is committed to safeguarding and promoting the welfare of all children and young people and we expect all our staff and volunteers to share this commitment.

You must:

- Be keen to expand your knowledge, skills and understanding to grow and develop.
- Be a team player with good communication and inter-personal skills, but to be able to work independently when required.
- Be a positive role model for others and have high expectations of yourself.
- Support and promote the powerful Oasis ethos which aspires to treat everyone inclusively.
- Be flexible, open to change and have a good sense of humour

We will:

- Provide you with expertise & knowledge to progress in this exciting & challenging area of Academy life.
- Provide the possibility of long-term employment on completion of apprenticeship.

Desired skills
- Ability to work effectively with a range of people - students, parents/carers, staff, outside agencies.
- Excellent communication skills and the ability to communicate effectively with a wide range of people.
- Good ICT Skills, and a good standard of English & Maths.

Desired qualifications
- GCSE English and maths at A*-C - 9-4 or equivalent

Training to be provided.

Business Administrator apprenticeship standard (Level 3). This will be administered by LMP training. You will be given time during your working week to complete modules/access resources & meet with your Academy mentor.

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