Quality Assurance Technician
2 days ago
My client, a thriving and rapidly expanding business with sites across the UK, are looking to recruit a Quality Assurance Technician to help support the team. This role is key to the technical practices in the food industry, ensuring that their productsmeet the customer approved specifications and the legal requirements according to FSA standards and procedures.
Sphere of responsibility: The Quality Assurance technician will support the QA supervisor in liaising with all departments to ensure products and services are supplied within agreed specifications, timescales and technical/quality standards and legal complianceare achieved.
**Key Duties/Responsibilities**
- Maintain accurate records of all quality paperwork received and/or returned from other Departments is paramount.
- To ensure that all quality and food safety systems are operated throughout all departments with full documentation and that these meet the requirements within the BRC Global Food standard and legislation
- Ensure the tasks (QA Matrix) and any other requested activities are completed within the designated timescales.
- Assist with customer complaints: identifying root causes and determining corrective actions required to prevent further complaints; ensuring complaints are closed out as per procedure and, where applicable, determine supplier corrective actions requiredto prevent further re occurrences; complaint trends are to be monitored and communicated to all relevant personnel responsible for ensuring corrective action is taken.
- Develop and maintain excellent relationships with customers, external contacts and colleagues.
- Prepare and assist in customer visits and site Technical audits where necessary.
- Achieve the departmental business objectives, become instrumental in product and site quality, food safety, hygiene standards and to contribute to continuous improvements, cost reductions, reduction in waste and the control of non-conforming products
**Education/Experience**
Proven experience of working in a Quality Assurance environment and ideally be educated to degree level in Food Science. In addition, HACCP and Food Safety qualifications are essential
**Behavioural Characteristics/Skills**
- PC literate
- Communication, internal/external, verbal and written
- Able to plan and organise work efficiently and effectively
- Able to operate under pressure and to short deadlines
- Able to work effectively as either part of a team or as an individual
- Flexible (time & task) Excellent attention to detail that reflects thorough and accurate work
**Communication**
- Verbal and written
- Able to communicate at all levels (internal and external)
- Able to establish productive relationships with colleagues, customers, and suppliers
- A proactive approach to issues and situations
If this is of interest, please get in touch asap with an up to date CV and details of your salary expectations and availability.
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