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Answerphone Operator

4 months ago

Brighton, United Kingdom Brighton & Newhaven Fish Full time

This position is working for Brighton and Newhaven fish sales, one of the leading suppliers of fresh fish and seafood on the south coast.

We currently supply around 250 Restaurants, Hotels and shops with fresh and frozen seafood and we are looking for an answerphone data operator to help us with the production of these orders.

This role is office based, 5 shifts a week, Monday to Friday evening.

7pm - 1am (30 hours a week)

**This role includes**:

- Downloading orders from answerphone system and inputting on bespoke computer system for production team to process.
- Contacting Customers if message is not clear or if alternative product is required to send.

**What you will need**:

- Excellent English
- Competent IT skills
- Good problem solving skills and common sense
- Customer service experience
- Good listening skills essential

**What’s in it for you?**
- Career progression available.
- Discounted Fish and seafood to purchase as an employee
- Uniform and Health and Safely clothing (PPE) provided
- Holiday entitlement
- Pension scheme
- Invitation to staff nights out
- Flexible hours

**Job Type**: Permanent

**Salary**: From £11.00 per hour

**Benefits**:

- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking

Schedule:

- Flexitime
- Night shift
- Overtime

Work Location: One location

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