Customer Account Coordinator

5 months ago

Tamworth, United Kingdom EMBS Engineering Full time

**Customer Account Coordinator - Permanent, Tamworth**

EMBS Engineering are looking for a Customer Account Coordinator to work for a market-leading precision engineering company that specialise in the manufacture of low volume, high variant parts, supplying into high profile industry markets.

As a Customer Account Coordinator you will play an integral part of the business to ensure customer satisfaction. You will be required to build strong working relationships with customers, suppliers and various stakeholders to ensure expectations are managed.
The role will require you to deal with telephone enquiries, quotations, sales orders and technical requests.

In return the client is offering a very competitive salary, the opportunity to work closely with senior management and develop a career within a business that is growing.

Other benefits include;
- Permanent position
- Free parking
- Modern environment
- Central location easily commutable to Tamworth and surrounding areas

Experience and skills required for the role includes;
- Engineering or manufacturing background
- Confidence liaising with suppliers, engineers, freight forwarders as well as other external stakeholders
- Ability to project manage new sales enquiries
- Worked in a role thats requires communication between departments to establish delivery dates and monitor/chase progress of customer orders
- Demonstrated experience of providing advice to customers and resolving issues relating to delivery issues
- Technically minded, able to learn the products and their requirements
- Able to use in house systems to process sales orders
- Worked towards targets deadlines and ensures action is taken to meet customer demands
- Apatable to dealing with change and challenges
- Confident generating reports for senior management
- Excellent time management skills and organisational skills
- Strong IT skills - Excel
- Customer service background

If you have experience of account management, sales and business development within engineering, this role of Customer Account Coordinator could be perfect for you

EMBS Engineering is a dedicated talent specialist that partners with some of the UK's most prestigious, advanced, precision engineering companies within the Aerospace, Automotive / Motorsport, Nuclear, Oil & Gas, Green, Environmental and FMCG industries. We’ll offer you expert support and advice throughout the process to ensure you select a secure career-defining role.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£40,000.00 per year

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- managing customer accounts: 3 years (required)
- Engineering or Manufacturing: 3 years (required)

Work Location: In person

Reference ID: 531

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