Credit Controller

2 months ago


Slough, United Kingdom Connect Recruitment Consultants Ltd. Full time

**Credit Control / Collections**:

- **Bath Road, Slough**:

- **Temporary, long term ongoing**:

- **Competitive Salary**:

- **VAC-11160**

You will assist the department in collection of accounts that are between 1-90 days past due.

**Main Duties / Skills**
- Excellent communication (including written) and negotiation skills when dealing with customers
- Inbound and outbound calls
- Negotiate payments and arrangements
- Ensuring a high level of customer service is provided to the customer
- Undertake all collections activities in accordance with the required regulations
- Treats customers with respect adhering to principles of Treating Customers Fairly ensuring a fair outcome is achieved in every instance
- Excellent negotiation skills
- Confident in making decisions; takes ownership of individual arrears cases where required

Educated to A Level standard of equivalent with at least 2 years’ experience within a Collections, customer service role within a call centre environment preferred.
Excel and Word - intermediate level and automotive or consumer finance industry an advantage.


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