Support Consultant
5 months ago
At EcoOnline, we believe that our work should not only be profitable but also purposeful. By developing software solutions that safeguard people and environment, we are making a positive impact on the world. As a Support Consultant at EcoOnline, you will have the opportunity to be part of this mission and work towards creating safer, more sustainable workplaces.
Not only will you be making a difference, but you will also be joining a rapidly growing global organization with close to 10,000 customers. You will work alongside over 800 talented colleagues, gaining valuable experience and building a powerful professional network.
We offer a supportive and inclusive work environment that values collaboration, creativity, and innovation. We prioritize the well-being of our employees, offering competitive benefits and opportunities for professional development.
If you are looking for a meaningful and fulfilling career in a company that prioritizes social responsibility, innovation, and growth, then EcoOnline may be the perfect fit for you.
**Why You Should Join Us**:
**Responsibilities**:
- To ensure that all client issues are triaged and categorised accordingly to agreed client SLA.
- Answer queries via various mediums including E-mail, in-house ticketing system, online demonstrations.
- Work with Technical and Product teams to troubleshoot and resolve issues.
- Regularly communicate to client the progress of tickets
**Your Skills**:
- Strong communication and customer service skills.
- 2 years + experience in similar role
- Experience of working in an IT environment and knowledge of software systems are essential for the role.
- Ability to follow internal procedures.
- Ability to manage own workload with confidence.
- Ability to develop and maintain customer and key stakeholder relationships.
- Web technologies
**Additional Skills**:
Previous use of MS Dynamics or Freshdesk tool advantageous but not essential, as full training will be provided.
**Job Types**: Full-time, Permanent
**Salary**: Up to £25,000.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Work Location: In person
-
Expert Support Consultant
4 days ago
Solihull, Solihull, United Kingdom Abbott Full timeWe are seeking an Expert Support Consultant - CRM Devices to join our team at Abbott. As a Clinical Specialist, you will be responsible for providing expert support, clinical consultation, and guidance on the use of our CRM portfolio of products within the clinical setting.In this role, you will maintain up-to-date technical CRM knowledge of current and new...
-
Sales Consultant
6 months ago
Solihull, United Kingdom McCarthy Stone Full time**About You** We are looking to expand our area Sales Team and recruit a results driven Sales Consultant for our development in Solihull. Whilst having housebuilder or estate agency experience is advantageous, due to our in-depth training programme, this role could be suited to anyone from a customer-facing background; in industries such as hospitality,...
-
Sales Consultant
6 months ago
Solihull, United Kingdom McCarthy Stone Full time**About You** We are looking to expand our area Sales Team and recruit a results driven Sales Consultant for our development in Shirley. Whilst having housebuilder or estate agency experience is advantageous, due to our in-depth training programme, this role could be suited to anyone from a customer-facing background; in industries such as hospitality,...
-
MES Consultant
1 week ago
Solihull, United Kingdom Tata Technologies Full timeAt Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the world’s leading manufacturers. Due to our continued growth we are now recruiting for a MES Consultant to be based at our customer’s site in Solihull . Our Digital Enterprise Solutions (DES) Department...
-
Lease Consultant
1 week ago
Solihull, Solihull, United Kingdom Dexters Full timeAbout DextersDexters is a long-established and successful London-centred estate agency with 150+ retail outlets. As a dynamic organisation, we seek an experienced Lease Consultant to join our friendly team.Job SummaryWe are looking for a skilled Lease Consultant to handle mostly retail rent reviews and lease renewals on behalf of the group. A Chartered...
-
Trainee Recruitment Consultant
6 months ago
Solihull, United Kingdom Navartis Full time**Role**:Trainee Recruitment Consultant **Salary**: Up to £24,000 per annum + Uncapped Commission Scheme **Location**: Solihull, B91 2AA Are you ready for a new career path? If you're looking for a new challenge and you're ready to get started in a fast-paced environment, have a look at what a Trainee Recruitment Consultant opportunity with Navartis...
-
Recruitment Consultant
6 months ago
Solihull, United Kingdom Integrate Engineering Resources Ltd Full time**Discipline**: Recruitment Consultant | Infrastructure / Power **Package**: Salary + Excellent Commission Structure + Gym Membership + Benefits **Levels**: Trainee | Recruitment Consultant | Senior Recruitment Consultant **Location**:Dickens Heath, Solihull, West Midlands **About us**: Integrate Engineering Resources Ltd provides a dedicated recruitment...
-
Senior Recruitment Consultant
2 months ago
Solihull, United Kingdom CV-Library Full timeAre you a talented Senior Recruitment Consultant looking for a new challenge? Ever thought of working in the education sector where the candidates and clients are lovely and no 2 days are ever the same? If so then you could be perfect for this role! We are delighted to be working with a privately owned, highly successful Education Recruitment company who are...
-
Life Insurance Consultant
6 months ago
Solihull, United Kingdom RecFlex Full time**Job Title: Business Life Insurance Consultant** **Salary: £30,000 basic, £85,000 OTE** **Hours: Full time** **Location: Hybrid (2 days per week in the office near Solihull, 3 days from home)** **Duration: Permanent** **Company Overview**: We are recruiting an Insurance Consultant for a leading provider of business life insurance solutions, dedicated...
-
Senior MES Consultant
4 weeks ago
Solihull, Solihull, United Kingdom Tata Technologies Full timeWe are seeking a highly skilled MES Consultant to join our team at Tata Technologies.As a MES Consultant, you will drive and support the implementation of high-end MES solutions for large manufacturers. Your responsibilities will include designing, integrating, and managing MES systems, as well as developing solutions to meet business requirements.About the...
-
Recruitment Consultant
6 months ago
Solihull, United Kingdom The Job Office Ltd Full time**Recruitment Consultant** **Base Salary to £30k + bonus / Great OTE potential** **Why This Role? - Recruitment Consultant**: - Market leading highly reputed recruitment brand. - Warm desk - inbound leads plentiful - First class automation / IT systems / great back-office support - A very consultative environment - quite simply grown-up recruitment -...
-
Environmental Consultants
1 day ago
Solihull, United Kingdom Moss Agate Ltd Full timeWe are looking for a number of experienced Environmental Consultants, particularly with consenting and permitting knowledge working on major infrastructure projects in the UK. There are a broad range of projects across renewables, energy, nuclear and transport sectors in the South East, Home Counties, West Midlands, East of England and on National Framework...
-
Expert Legal Consultant
1 month ago
Solihull, United Kingdom Taylor Rose Full timeUnlock Your Earning PotentialAs a senior solicitor advisor at Taylor Rose, you will have the opportunity to work on a consultancy, fee-sharing basis, with the flexibility to choose your own clients, fees, hours, and volume of work.Our consultancy offers a unique opportunity for legal professionals to take back control of their lives and earnings, working...
-
Marketing Consultant
6 months ago
Solihull, United Kingdom St. James's Place Full timeSt. James's Place (SJP) works in partnership to plan, grow and protect our clients’ financial futures. We deliver personalised, face-to-face financial advice to our clients, who trust us to manage their money to reach their goals. We provide this service via the Partnership, a network of qualified, expert advisors. We put financial wellbeing and...
-
Sales Consultant
3 months ago
Solihull, United Kingdom Bensons for Beds Full timeSales Assistant - Solihull Store - Base salary of £11,.60 with the potential to earn more with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Consultant (In other...
-
Senior Principal Consultant
6 months ago
Solihull, United Kingdom Oracle Full timeAre you ready to make a real-world impact while achieving your career goals? Do you excel at translating HR needs and processes into technical requirements? If you’re an excellent communicator passionate about empowering HRIS Innovation, this is your opportunity to stand out! Oracle’s technology enables customers to address some of the world’s...
-
MES Consultant
3 weeks ago
solihull, United Kingdom Tata Technologies Europe Ltd Full timeAt Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the worlds leading manufacturers. Due to our continued growth we are now recruiting for a MES Consultant. to be based at our office in Solihull (Onsite). Our Digital Enterprise Solutions (DES) Department leverages extensive...
-
Marketing Compliance Consultant
6 months ago
Solihull, United Kingdom The Right Mortgage and Protection Network Full time**About The Right Mortgage** We are a completely independent Network for mortgage and protection brokers with over 700 members across the UK. Due to our continued growth, we are recruiting for a Marketing Compliance Consultant to join our team. You must have a strong understanding of the financial service industry as well as a solid understanding of...
-
MES Consultant
6 months ago
Solihull, United Kingdom Tata Technologies Full timeAt Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the world’s leading manufacturers. Due to our continued growth we are now recruiting for a MES Consultant. to be based at our office in Solihull (Onsite). Our Digital Enterprise Solutions (DES) Department leverages...
-
MES Consultant
6 months ago
Solihull, United Kingdom Tata Technologies Full timeAt Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the world’s leading manufacturers. Due to our continued growth we are now recruiting for a MES Consultant. to be based at our office in Solihull (Onsite). Our Digital Enterprise Solutions (DES) Department leverages...