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Ict Technical Support Executive Assistant
1 month ago
ICT Technical Support Executive Assistant**Role**: ICT Technical Support Executive Assistant**Department**: Digital Services**Grade**: 5: £27,181- £30,504**Responsible to**: Head of Customer Services and Support**Campus**: Belfast**(Permanent / Full-Time)**
**Job Purpose**:
- The post holder is jointly responsible for the delivery of an IT technical support service and is routinely expected to meet and typically exceed their expectations. They will require a good knowledge of IT and AV systems and have an understanding of the current computing technologies and platforms used throughout the University.- Responsibilities include ability to support staff and student systems, classroom facilities, videoconferencing, resolution of service desk calls, user training and participation in technically-orientated project work.- Key aspects of the role will include the post holder working with significant autonomy and be attentive to trend analysis and user engagement associated with continual service improvement activity. The post holder will be expected to participate in event support outside core hours.**We may create a 12-month waiting list for same or similar roles within the Department / Faculty. The University reserves the right to extend the waiting list across the University if required for certain posts.**
**Closing date: 24th May 2024 at 23:30**
**Job ID**:
- 027446**Location**:
- Belfast**Close Date**:
- 24-May-2024
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