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Senior Service Advisor
4 months ago
SENIOR SERVICE ADVISOR
Basic Salary - £28,000 - £30,000
OTE - £42,000
Location - Farnborough
Our client is looking for a customer service professional within the motor industry to join their successful team as Senior Service Advisor. The Senior Service Advisor will have a major part to play in achieving success by providing a professional service toall service customers and colleagues.
Responsibilities of a Senior Service Advisor
- Provide exceptional customer service skills and lead by example.
- communicate service and repair work to customers
- Meet targets set by upselling additional products.
- Maximise service department profitability ensuring customer awareness of all available workshop services
- Provide the highest level of customer care and satisfaction.
Skills and Qualifications of a Senior Service Advisor
- Main Dealership or Large Independent experience
- Initiative to think on your feet when met with difficult situations
- Ability to work as a leader as well as still being part of a team
- A commitment to deliver a first-class customer service
- Career driven and ambition to hit targets
- Knowledge to help team members to move forward
