Customer Service Planner
2 weeks ago
Permanent - Full Time 42½ Hours
We are looking to recruit a two Customer Service Planners to join our team at our Goldney Road Hub.
About the Role
Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.
Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.
About You
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