Contract Officer
5 months ago
**About Us**
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.
Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
**About the role**
We have an exciting opportunity for a Contract Officer to join our team working from our Oldham office on a permanent, full time basis working 35 hours per week.
We are a dedicated team all working hard to deliver an amazing customer focused service in a specialised area of work. Our team is responsible for looking after our communal heating and hot water systems, renewable heating systems, heat networks and metering and billing provisions.
As a Contract Officer, you will support the Contract Manager to manage a defined group of contracts delivering asset compliance services, helping ensure our assets comply with relevant regulations and contributing to customer safety, satisfaction, and value for money. Collectively we also deliver multi-million-pound projects so an understanding of CDM regulations, health and safety, and project management experience is advantageous.
**What we’re looking for**
We’re a customer-focused organisation so we know that how we do things is just as important as what we do. You’ll not only be a friendly and knowledgeable Contracts Officer, but you’ll also have great customer service skills and the ability to work on your own initiative. Previous experience of supporting the management or delivery of asset compliance contracts is highly desirable. You'll need to have great attention to detail and experience of analysing data to identify improvements required. You’ll also be able to demonstrate:
- Ability to gather information, diagnose problems, draw logical conclusions and suggest practical solutions.
- Experience of building and maintaining relationships with contractors, tenants and staff across different functions.
- Awareness of statutory and regulatory requirements relating to asset compliance (within social housing would be ideal)
- Good written and verbal communication skills.
- A sound understanding of financial controls.
- Able to demonstrate Guinness behavioural competencies
- If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile._
INDTG
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