Salon Coordinator

4 months ago


Aintree, United Kingdom Urban Calm Full time

Responsibilities:

- Greet and welcome clients as they arrive in store
- Schedule appointments and manage the salon's booking system
- Answer phone calls and respond to client inquiries
- Provide excellent customer service and address client concerns or issues
- Maintain a clean and organized reception area
- Assist stylists and technicians with salon tasks as needed
- Educate clients on salon services, products, and promotions
- Process payments and handle cash transactions accurately

Qualifications:

- Previous experience in a customer service role is preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Knowledge of sports coaching or fitness training is a plus
- Basic understanding of anatomy and hair care products is beneficial
- Proficient in using computer systems and salon software

As a Salon Coordinator, you will play a vital role in ensuring smooth operations at our salon. Your friendly demeanor, attention to detail, and ability to multitask will contribute to creating a positive experience for our clients. If you are passionate about the beauty industry and enjoy working in a fast-paced environment, we would love to hear from you. Join our team and be part of a dynamic salon that values professionalism, creativity, and exceptional customer service.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Gym membership

Schedule:

- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: In person