Accommodation Officer

Join a rewarding organisation in this immediate opportunity to deliver a professional and effective tenancy and property management service throughout North Wales. Utilise your housing skills in a role that will give you an opportunity to gain further industry knowledge whilst developing your experienceIn the Accommodation Officer Job you will be:
- Coordinating administration of documentation and maintaining records (including property reports, Gas and Electric Certificates, Surveys, etc.)
- Ensuring that processes are customer focussed, comprehensive and promotes tenancy sustainability, including key elements of signups, payment schedules, settling in visits, terminations, and liaising with housing team members
- Main point of contact for enquiries, advice, complaints, and queries relating to the service and resolving, and supporting requests made by tenants and landlords
- Carrying out routine property inspections, following improvement and maintenance processes, attending meetings and working with other agencies to resolve any housing related concerns
- To be considered for the Accommodation Officer Job you must have:
- Previous experience of working in a housing related field
- Strong communication and interpersonal skills, with the ability to deal difficulties sensitively and professionally
- Knowledge of housing legislation, housing issues, and homelessness legislation
- Administration and IT experience
- Time management skills and the ability to work under pressure and to meet deadlines
- A full driving license and car available for work use due to travelling within the role
- Current enhanced DBS or willing to go through one
- This is a temporary full time (37 hours per week Monday to Friday) position with an ASAP start and is for a temporary period of 3-6 months initially. The hourly rate is starting from £13.97 plus holiday pay and offers both office and remote working as you will be required to travel throughout the county of Conwy.