Dispatcher

3 weeks ago

Wisbech, United Kingdom World Fuel Services Full time

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

The Dispatcher, will operate as part of the National Logistics Team, based in our Regional Dispatch Centre in Staines and is primarily responsible for execution of the plan developed by the National Logistics Centre.

Delivering the best-in-class service to our customers at optimal cost and efficiency, maximising all physical resources most optimally and ensuring the gap in Plan vs Actual remains closed.

Focusing on rigid operations efficiency, the Dispatcher will act as a support to our driver community to aid them to deliver the plan, whilst acting as conduit to commercial to support any same day requests where capacity is available via Ortec planning and optimisation tool, in line with business priority, directed by Head of Logistics, National Planning Manager or National Dispatch Manager.

This role is a supporting role to our driver workforce to aid them in delivering the plan, recovering non delivered drops, recycling LOB and execution of the plan.

This role will proactively manage LOB by monitoring planned vs actual volumes via on truck telemetry and adding additional drops into the plan where capacity and time allows to drive up delivered volumes.

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