Weighbridge Operator

**WEIGHBRIDGE OPERATOR**

**About You**

Do you love to interact with people, focussing on delivering a positive customer experience? Are you self-motivated with high energy and the ability to problem solve? Do you have a minimum of one years’ experience, operating and managing a weighbridge? Do you have excellent IT skills?

If so, our weighbridge operator position could be the role for you.

**About Us**

We are a reliable resource management business. We provide waste management services and recycled aggregate products to the construction industry. We are dedicated to supplying quality services and products, while minimising impact to the environment. We strive to provide a convenient and cost-effective service for our customers. Our state-of-the-art recycling facility allows us to recover sustainable building materials from waste soil and rubble.

**All our recycled products are certified to industry standards and undergo the same testing as virgin aggregates**

As well as managing the duties and responsibilities of the weighbridge operator, of equal importance is to ensure you embody our core values in all that you do. Brewster Brothers values are:
**‘SPRINT’**

**Sustainable: We are dedicated to doing well by doing good in every aspect of the business.**

**Proud: We take pride in our roles and how we create long-term value.**

**Resilient: We evolve through change to achieve success.**

**Integrity: We demonstrate transparency and honesty in all that we do.**

**Nurturing: We encourage each other, demonstrating togetherness and support for one another.**

**Teamwork: We work hard and go the extra mile for each other and our customers.**

**About the Role**

Our weighbridge operators are the first point of contact for all our customers as they enter our site, therefore you will have a significant and direct impact at the start of our customer’s experience with us. The ability to communicate positively and confidently with everyone who crosses our weighbridge is essential. Your strong customer service skills will ensure everyone passing through experiences a professional and efficient service. We will provide waste management training to ensure compliance in managing all waste delivered to our site.

Our weighbridge can be fast paced with multiple activities to manage. This includes:

- Welcome customers / traffic onto site and operate the weighbridge, directing traffic to the correct areas.
- Ensure visiting customers sign the visitors book and directed to the office.
- Visually check incoming loads of waste and ensure the loads comply with our site licence.
- If unsure of any waste meeting our site licence requirements, contact a manager to assess the waste for a final decision.
- Ensure any rejected loads are registered with the Company’s “Waste Rejection Note” paperwork.
- Accurately record the weights and waste type of each vehicle and ensure our system is uploaded with accurate information, with tickets uploaded to the correct customer within our CRM.
- Immediately report any contamination or non-conforming waste to management.
- Ensure weighbridge customers are aware of site rules and provide information and guidance when required.
- Ensure delivering waste to our site have the correct documentation and EWC codes.
- Process any retail transactions from third party customers (not on account) from the weighbridge. Take payment from the customer and direct the customer to the appropriate loading area. Ensure the customer’s vehicle weight has been taken before leaving site.
- Facilitate access to the weighbridge for periodical calibration checks. This includes visits from Trading Standards when carryout weighbridge checks.
- Comply with all Health, Safety, Quality, Environmental and HR policies and procedures.
- Ensure you have a thorough knowledge of the Company’s products.

**Job Types**: Full-time, Permanent

**Salary**: £10.50-£12.50 per hour

**Benefits**:

- Canteen
- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Livingston: reliably commute or plan to relocate before starting work (required)

**Experience**:

- weighbridge operator: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 17/11/2023
Expected start date: 27/11/2023