Resident Services Associate

4 weeks ago

Milton Keynes, United Kingdom Cobalt Recruitment Full time

**Resident Services Associate (Build To Rent)**

**Based Milton Keynes**

**5 days per week, 1 in 3 Saturdays**

An exciting position with one of the UK's leading Build to Rent operators have become available for a high end, luxury residential development in Milton Keynes. The company have won several awards and have gone from strength to strength with a real focuson the Private Rented Sector. They are proud of what they do, how well they do it and of the people that work for them.

For this position, our client will ideally want a professional who has worked in the property sector, with great customer service capabilities, and is capable of hitting the ground running. This is an amazing opportunity for a skilled Property professionalto switch to the ever-expanding Build to Rent sector. You will be a pivotal member of the front of house team, ensuring that residents receive an excellent service, the building is maintained and managed efficiently to the company standard, and the team worksas one. This role will report to the Resident Services Manager, providing an exceptional resident experience through delivery of first-class customer service.

**Responsibilities**
- Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home.
- Conducting customers viewings and tours where required.
- Undertaking pre-let inspections and scheduled inspections of communal areas.
- Managing defects, repairs and warranty issues through to completion.
- Logging receipt and collection of customer parcels.
- Key management.
- Building security and resident administration in line with GDPR.
- Arranging Resident Events.
- Undertaking all H&S tasks, logging and reporting.
- Administrative duties including conducting right to rent checks, processing invoices, processing tenancy termination notices and producing system reports and adhoc queries.
- Be a positive advocate for change, highlighting and implementing business improvement initiatives.

**Requirements**:

- Helpful, friendly personality with effective communication skills.
- Some experience in a property-related role.
- Strong proven record of providing excellent customer service in a customer facing role - behaving in a professional, courteous and helpful manner towards colleagues and residents at all times.
- Demonstrable numerical and written skills.
- Awareness of H&S requirements on site and a demonstrable ability to implement H&S on site when required.
- Continually strives to improve knowledge, skills and abilities to produce the best results.
- A flexible approach to work.
- Positive attitude and ability to work with little supervision.
- Smart and presentable in appearance.
- Competent in Microsoft Word, Excel and Outlook.
- Previous experience in residential property management sector is desirable.
- Knowledge of other languages may be an advantage.

  • Senior Resident Services Manager

    1 month ago

    Milton Keynes, United Kingdom PMR Full time

    PMR are seeking an experienced Senior Resident Services Manager for a well-established provider of Build to Rent homes in Milton Keynes! **OVERVIEW**: - Responsible to lead, manage, and deliver the onsite resident operations across two developments in line with the company standards - Ensure that all residents receive an excellent service, the asset...

  • Head of Residence

    1 month ago

    Milton Keynes, United Kingdom G4S Full time

    Location: Milton Keynes, Buckinghamshire **Salary**: £53,572.00 Posted: 20 Apr 2023 Closes: 4 May 2023 **Job Type**: Full Time and Permanent Business Unit: UK Central Government Services Region / Division: UK & Ireland Reference: 13670 **Role Responsibility**: **HEAD OF RESIDENCE** **Oakhill Secure Training Centre (STC), Milton Keynes, MK5...

  • Tax Associate

    1 month ago

    Milton Keynes, Milton Keynes, United Kingdom Grant Thornton UK Full time

    More than you expected Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 58,000 people in over 135 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that...

  • Associate Service Designer

    4 weeks ago

    Milton Keynes, United Kingdom Parker Shaw Full time

    **Job description**: **Duration** : 6 months **Clearance**: SC Clearance, Sole British **IT Service Management**: The IT Service Management department is focused on ensuring that End Users are able to access and use the IT Services available to them in a structured and coherent manner. **IT Service Management is made of the following layers**: Strategic...

  • Associate Lecturer Services Hub Co-ordinator

    1 month ago

    Milton Keynes, United Kingdom The Open University UK Full time

    **Unit**: Academic Services **Salary**: £25,285 to £28,131 **Location**: Milton Keynes **Please quote reference**: 20864 Fixed Term until 31 July 2024, Full Time **Closing Date**: 1 May, 2023 - 12:00 **Change your career, change lives** The Open University is the UK’s largest university, a world leader in flexible part-time education combining a...

  • Gas Service Engineer

    4 weeks ago

    Milton Keynes, United Kingdom JRM Recruitment Full time

    Are you a skilled Gas Service-Only Engineer looking for subcontracting opportunities in the social housing sector covering Milton Keynes & Bedford area? If you are passionate about ensuring the safety and comfort of residents and have expertise in gas systems, we invite you to join our network as a Subcontract Gas Service-Only Engineer focused on social...

  • Gas Service and Repair Engineer

    4 weeks ago

    Milton Keynes, United Kingdom CareerBliss Full time

    Are you a skilled Gas Service & Repairs Engineer looking for a permanent opportunity in the social housing sector covering Milton Keynes & Bedford area? If you are passionate about ensuring the safety and comfort of residents and have expertise in gas systems, we invite you to join our network as a permanent Gas Service & Repair Engineer focused on social...

  • Financial Services Senior Associate

    4 weeks ago

    Milton Keynes, United Kingdom Shoosmiths Full time

    PQE: 4 years + Term: Permanent Team: Commercial Group Location: National The role We are looking for a Senior Associate (4 yr PQE +) to join our dynamic, market leading Financial Services team. This is a fantastic opportunity to join a specialist group working in retail financial services; one of the few teams ranked for Consumer Finance UK wide...

  • Gas Service and Repair Engineer

    3 hours ago

    Milton Keynes, United Kingdom JRM Recruitment Full time

    Are you a skilled Gas Service & Repairs Engineer looking for a permanent opportunity in the social housing sector covering Milton Keynes & Bedford area? If you are passionate about ensuring the safety and comfort of residents and have expertise in gas systems, we invite you to join our network as a permanent Gas Service & Repair Engineer focused on social...

  • Gas Service and Repair Engineer

    2 weeks ago

    Milton Keynes, United Kingdom JRM Recruitment Full time

    Are you a skilled Gas Service & Repairs Engineer looking for a permanent opportunity in the social housing sector covering Milton Keynes & Bedford area? If you are passionate about ensuring the safety and comfort of residents and have expertise in gas systems, we invite you to join our network as a permanent Gas Service & Repair Engineer focused on social...

  • Gas Service and Repair Engineer

    4 weeks ago

    Milton Keynes, United Kingdom JRM Recruitment Full time

    Are you a skilled Gas Service & Repairs Engineer looking for a permanent opportunity in the social housing sector covering Milton Keynes & Bedford area? If you are passionate about ensuring the safety and comfort of residents and have expertise in gas systems, we invite you to join our network as a permanent Gas Service & Repair Engineer focused on social...

  • Gas Service and Repair Engineer

    4 weeks ago

    Milton Keynes, United Kingdom JRM Recruitment Full time

    Are you a skilled Gas Service & Repairs Engineer looking for a permanent opportunity in the social housing sector covering Milton Keynes & Bedford area? If you are passionate about ensuring the safety and comfort of residents and have expertise in gas systems, we invite you to join our network as a permanent Gas Service & Repair Engineer focused on social...

  • Assistant Director of Health and Safety Compliance

    1 week ago

    Milton Keynes, United Kingdom Panoramic Associates Full time

    Assistant Director of Health and Safety Compliance£500 per day inside IR35BuckinghamshirePanoramic Associates are working with a Housing Association in Buckinghamshire in the search for an Assistant Director of Health and Safety Compliance. The successful candidate will play a pivotal role in ensuring the safety and wellbeing of the client's residents,...

  • Associate/Senior Associate

    1 week ago

    Milton Keynes, Milton Keynes, United Kingdom Errington Legal Full time

    Do you want to work for a growing Top 60 law firm, in a market leading Agriculture & Estates Team?Associate/Senior Associate - Agriculture & Estates - hybrid working availableClientA market leading Agriculture and Estates team which has consistently been top ranked in Legal 500 and Chambers and PartnersRoleOffers good quality work in all types of...

  • Gas Service and Repair Engineer

    2 weeks ago

    Milton Keynes, United Kingdom JRM Recruitment Full time

    Are you a skilled Gas Service & Repairs Engineer looking for a permanent opportunity in the social housing sector covering Milton Keynes & Bedford area? If you are passionate about ensuring the safety and comfort of residents and have expertise in gas systems, we invite you to join our network as a permanent Gas Service & Repair Engineer focused on social...

  • Associate/Senior Associate

    4 weeks ago

    Milton Keynes, United Kingdom Errington Legal Full time

    Do you want to work for a growing Top 60 law firm, in a market leading Agriculture & Estates Team? Associate/Senior Associate - Agriculture & Estates - hybrid working available Client A market leading Agriculture and Estates team which has consistently been top ranked in Legal 500 and Chambers and Partners Role Offers good quality work in...

  • Associate/Senior Associate

    1 week ago

    Milton Keynes, United Kingdom Errington Legal Full time

    Do you want to work for a growing Top 60 law firm, in a market leading Agriculture & Estates Team? Associate/Senior Associate - Agriculture & Estates - hybrid working available Client A market leading Agriculture and Estates team which has consistently been top ranked in Legal 500 and Chambers and Partners Role Offers good quality work in...

  • Gas Service and Repairs Engineer

    4 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom JRM Recruitment Full time

    Are you a skilled Gas Service & Repairs Engineer looking for a permanent opportunity in the social housing sector covering Milton Keynes & Bedford area? If you are passionate about ensuring the safety and comfort of residents and have expertise in gas systems, we invite you to join our network as a permanent Gas Service & Repair Engineer focused on social...

  • Gas Service and Repairs Engineer

    4 weeks ago

    Milton Keynes, Buckinghamshire, United Kingdom JRM Recruitment Full time

    Are you a skilled Gas Service & Repairs Engineer looking for a permanent opportunity in the social housing sector covering Milton Keynes & Bedford area? If you are passionate about ensuring the safety and comfort of residents and have expertise in gas systems, we invite you to join our network as a permanent Gas Service & Repair Engineer focused on social...

  • Hiring Associates

    1 week ago

    Milton Keynes, United Kingdom Denizns Ltd Full time

    **About us** Denizns Ltd is a small business in Milton Keynes. We are professional, innovative, data-driven, and our goal is to Join the movement! Are you a talented individual looking forward to join a friendly team, to build something great. if you have the drive to succeed and the passion for being part of a movement, we want you on our team. Join the...